Media centre

Passengers using Reading station are now happier with their experience than they were a year ago, according to the National Passenger Survey.

Customers using Leeds station are now happier with their experience than they were a year ago, according to the National Rail Passenger Survey.

Network Rail closed the railway between Whitehaven and Workington just after 2pm on Tuesday (26 January) when the sea wall at Parton was breached by the sea in three places.

Passengers are back on track on the Glasgow-Stranraer line today after engineers completed vital works to stabilise the flood-damaged Laggansarroch Viaduct.

Wallets, mobiles phones, umbrellas, false teeth and even a new kitchen sink… Thameslink’s railway cleaners find all kinds of leftovers when trains pull into their sidings for a break.

Network Rail today advised train passengers to check before they travel as Wales, northwest England and west Scotland brace for the arrival of Storm Jonas.

Cardiff school children have learned about the dangers of the railway as Network Rail presses ahead with the electrification of the South Wales Mainline – a critical part of its Railway Upgrade Plan to provide better, more reliable journeys for passengers across Britain.

Video footage has captured Network Rail’s orange army working around the clock over a combined 20,000 hours to improve the railway in west London, making it more reliable for passengers.