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Journey to Great British Railways: New leadership appointment puts customers at the heart of Britain’s railway: David Horne-7

Journey to Great British Railways: New leadership appointment puts customers at the heart of Britain’s railway

Wednesday 21 Oct 2026
  • David Horne appointed as Integrated Chief Customer and Commercial Officer (ICCCO), bringing customer insight and commercial leadership together ahead of Great British Railways (GBR).
  • The new role will put customers at the heart of decisions and lead a single customer and commercial strategy for the railway.
Most of Britain’s railway open for Christmas, with passengers advised to plan ahead around engineering work: Greenhill Junction - Christmas 2023 Rail Works

Most of Britain’s railway open for Christmas, with passengers advised to plan ahead around engineering work

Wednesday 14 Oct 2026

Passengers can travel across most of Britain’s railway this Christmas while engineers use the quieter festive period to deliver important upgrades at a small number of locations.

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