London station investment bears fruit as retail sales rise: King's Cross western concourse

Tuesday 28 Feb 2017

London station investment bears fruit as retail sales rise

Region & Route:
| Wales & Western: Western
| Eastern
| Wales & Western
| Southern
  • King’s Cross, Paddington and Waterloo stations record strong growth in retail sales between October-December 2016
  • Rise in sales for 19th successive quarter caps great 2016 for station retailers
  • Performance reflects ongoing investment in the retail offer at London stations

New statistics released today by Network Rail show that like-for-like retail sales at King’s Cross rose by 15.9% between October and December 2016*, with Paddington and Waterloo recording rises of 6.8% and 3.2% respectively.

The figures come as the British Retail Consortium's 'Sales Monitor' recorded a like-for-like increase of 0.6% over the same period.**

  • Nationwide, just under £185 million was spent at Network Rail stations over the period, equivalent to almost £1,400 being spent every minute.
  • In the North and the Midlands, Manchester Piccadilly (+21.6%) and Liverpool Lime Street (+6.3%) recorded strong growth following a flurry of recent store openings, while Birmingham New Street (+3.8%), Leeds (+3.8%) continued to grow above the national average in the final quarter of 2016.
  • 65.8 million people – or one in three station users across Britain – visited a station retailer between October and December.

The sales surge was boosted by the opening of sector-leading outlets at the stations over the last 12 months, including an Urban Decay at King’s Cross, the cosmetics brand’s first travel retail concept.

This is a result of Network Rail’s broader strategy of investment into stations and introduction of a diverse range of retail partners. This includes the ongoing redevelopment of The Lawn at Paddington Station, now attracting new retailers including a new Paddington Bear store, Kiehl's and Accessorize.

Euston station has also recently welcomed an array of new retail partners, including The Bookshop by WH Smith and Dutch retailer HEMA.  

Works continue to bring forward a fantastic range of new openings at London Bridge later this year and Waterloo is seeing continued investment to increase its capacity and continued improvements to the retail offer.

These initiatives are not only helping to improve passenger experience, but are also helping to make stations destinations in their own right with people seeing stations as a great place to meet, eat, shop and travel.

David Biggs, Network Rail’s managing director of property, said: “Today’s results show Network Rail’s ongoing investment at our London stations is delivering an improved experience for passengers whilst also generating vital funds to reinvest back into the railway.

“Our commitment to improving the retail offer across our portfolio means that station users have more choice than ever before, from coffee and food-on-the go, right through to high-end fashion and gifting.

“We continue to see consumers moving towards convenience shopping and our stations are becoming an increasingly significant part of this change.”

 

ENDS

Notes to editors

 

  1. Our managed stations

National stations

London stations

Birmingham New Street

Cannon Street

Bristol Temple Meads

Charing Cross

Edinburgh Waverley

Euston

Glasgow Central

King’s Cross

Leeds

London Bridge

Liverpool Lime Street

Liverpool Street

Manchester Piccadilly

Paddington

Reading

St Pancras International  (lower level)

Retail at St Pancras is managed by HS1

 

Victoria

 

Waterloo

 

*Based on station sales data recorded between 1 October and 31 December 2016

** This is an illustrative comparison only. The BRC comparison provides a snapshot of the retail industry, we are not comparing like-for-like.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office -Grete Luxbacher
Senior media relations manager
Network Rail
020 3356 8700
07710 959721
grete.gogay@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk