Monday 8 Sep 2003


Region & Route:
| Eastern: Anglia
| Eastern
| Southern
Network Rail is investing millions of pounds into an infrastructure that has suffered from years of under investment.  The Chingford branch line, which is heavily used by commuters, has recently received investment under Network Rail’s £184m West Anglia Route Modernisation project.  Performance has improved with 90% of trains running to time over the last 12 months and we are confident that it will continue to improve.  There will always be instances of delay, where external factors cause hold ups, or when there are infrastructure complications and we apologise to passengers for these, but Network Rail is dedicated to rebuilding the railway and delivering better performance to passengers and the train operating companies.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - South East route
020 3357 7969

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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