Tuesday 24 Sep 2013

Network Rail reveals investment plan to improve performance on East Coast main line

Region & Route:
| Eastern: Anglia
| Eastern
| Southern

Network Rail today revealed details of an investment plan of £15m, aimed at improving the reliability of the infrastructure and punctuality of train services on the East Coast main line.

Focusing particularly on the southern end of the line, Network Rail is redoubling its efforts to improve performance on this critical piece of railway infrastructure following a series of engineering overruns, infrastructure failures and increase in railway fatalities which have affected passengers.

The programme of work includes increased tunnel maintenance and track renewal work, a number of measures to reduce overhead line incident risks, such as helicopter patrols, booster transformer modifications, inspections using pole mounted cameras, vegetation clearance and bird strike mitigations.

Phil Verster, route managing director for LNE & EM, Network Rail said, “Network Rail apologise wholeheartedly to all its customers using the East Coast main line for train service disruptions over the past few weeks. Some of these disruptions resulted from our intensive railway enhancement programme where we are trying to get the new additions to the railway to integrate with the older systems.

"A number of infrastructure failures and an increase in the number of railway fatalities have also affected customers. I appreciate the discomfort suffered by passengers and our apology is unreserved.

“Network Rail has presented plans to our customers that set out how we intend to reduce signal failures, overhead power supply problems and engineering work overruns that have affected services. Network Rail is committing a further £15m to support these programmes and we expect to see the benefits during the next six months."

First Capital Connect managing director, David Statham said, "We know it has been a hugely frustrating time for our passengers with many delays. That's why we have been working closely with Network Rail to ensure the root cause of these problems is understood and addressed."

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - South East route
020 3357 7969
southeastroutecomms@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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