Tuesday 7 Sep 2004

A LETTER OF THANKS AS "TUNNEL VISION" PROVES SUCCESSFUL

Region & Route:
South East
Anglia
Eastern
Southern
Dear Sir/Madam A letter of thanks as ‘tunnel vision’ proves successful I write to convey my sincere thanks to your readers, and all those affected by the recent closure of Ipswich tunnel, for their continued patience and support over the last eight weeks. The crucial project to lower the track in the tunnel for larger freight containers was quite a challenge in the given timescale.  Unfortunately, some disruption to passengers was inevitable, but we asked them to bear with us and they did.  I was delighted to reopen the line on Monday morning, watching the first trains through the tunnel from Ipswich station, safe in the knowledge that we had delivered what we promised. This challenge could not have been met without the backing of the local community.  From the first consultations we undertook in November 2002, it was clear that the people of East Anglia supported the need for the project and welcomed the benefits it would bring, with a growth in rail freight and reduced traffic on the roads.  Throughout the closure, we received encouraging letters from local residents and rail user groups, and passengers voiced their support through the local media. Many people played a part in this project, not least the many dedicated railway workers who worked day and night, and it is only right that they should share in its success.  Once more, my thanks to everyone. Yours sincerely Mark Livock Network Rail Project Director Felixstowe to Nuneaton Freight Upgrade

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - South East route
020 3357 7969
southeastroutecomms@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Every day, there are more than 4.8 million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk