Friday 7 Jul 2017
Update: Hourly service between Norwich and Ely following lightning strike
Rail passengers travelling between Norwich and Ely are advised to check before they travel today (Friday 7 July) after signalling equipment was damaged by lightning.
Greater Anglia is running an hourly service between Norwich and Ely, but passengers for Cambridge are advised to travel via Stowmarket.
Network Rail engineers are currently working to fix equipment damaged by the electrical storm and the service is expected to return to normal from 7pm.
When lightning strikes a rail, the high voltage can damage sensitive electronic signalling equipment. As the signalling system fails safe when a component is damaged, all signals in the area turn red and trains must stop.
Network Rail’s chief operating officer for Anglia, Simon Ancona, said: "During an intense electrical storm on Thursday, lightning damaged signalling equipment on the railway between Norwich and Ely. We are replacing the damaged parts as quickly as possible and in the meantime we've opened the line with manual signalling in place so that some services can run. We are sorry for the inconvenience this will cause and ask that passengers check before they travel."
A Greater Anglia spokesperson said: “We apologise to passengers who have been affected by the disruption on our network. Owing to signalling equipment being struck by lightning, trains have to run at a reduced speed between Norwich and Ely. Passengers for Cambridge can travel via Stowmarket. All passengers are advised to check before they travel.”
Customers who were affected by the disruption can claim compensation at https://www.greateranglia.co.uk/about-us/our-performance/delay-repay.
About Network Rail
Network Rail owns, manages and develops Britain's railway - the 20,000 miles of track, 40,000 bridges and viaducts and the thousands of signals, level crossings and stations (the largest of which we also run). In partnership with train operators we help people take more than 1.65bn journeys by rail every year and move hundreds of millions of tonnes of freight, saving almost 8m lorry journeys. We employ 38,000 people across Britain and work round-the-clock, each and every day, to provide a safe, reliable railway.
About the Railway Upgrade Plan
The Railway Upgrade Plan is Network Rail's investment plan for Britain's railways. It makes up two-thirds of Network Rail's £40bn spending priorities for the five years to 2019 and represents the biggest sustained programme of rail modernisation since the Victoria era. It is designed to provide more capacity, relieve crowding and respond to the tremendous growth Britain's railways continue to experience; passenger numbers have doubled in the past 20 years and are set to double again over the next 25 years - so we need to continue to invest in building a bigger, better railway. For passengers, that means:
- longer, faster more frequent trains;
- better, more reliable infrastructure; and
- better facilities for passengers, especially at stations.