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Notes to editors

1) East Coast and CrossCountry trains’ performance were both affected by external factors including a major landslip caused by heavy rain on the East Coast main line near Berwick upon Tweed which closed the railway from 31 March – 3 April. CrossCountry services were also affected by a series of cable theft incidents and a power failure at Birmingham New Street.

2) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe

3) National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).  Punctuality did not start to be recorded in this vigorous and thorough way until 1997.  Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

4) These figures represent provisional data for the period and individuals operators performance data may vary slightly from the full period performance report  that Network Rail publishes on its website around one month after period end

5) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

Period 1 of 2010/11 - 01 April to 1 May 2010

Franchise

Punctuality P1

2010/11

Punctuality P1

2009/10

Moving Annual Average (MAA)

Arriva Trains Wales

96.5%

95.6%

94.9%

c2c Rail

97.8%

97.0%

96.7%

Chiltern

95.8%

94.4%

95.3%

CrossCountry

87.8%

91.3%

89.8%

East Coast

86.4%

90.3%

87.0%

East Midlands Trains

94.9%

94.4%

92.5%

First Capital Connect

92.9%

92.9%

89.4%

First Great Western

93.4%

93.8%

92.4%

First Scotrail

94.0%

93.7%

90.6%

First Transpennine Express

94.5%

94.9%

92.1%

London Midland

92.6%

89.6%

90.1%

London Overground

96.0%

94.8%

93.3%

Merseyrail

95.9%

97.4%

96.2%

Northern Rail

93.5%

93.9%

91.5%

National Express East Anglia

92.7%

91.9%

91.1%

Southeastern

92.9%

94.7%

89.3%

Southern

94.7%

93.8%

90.8%

South West Trains

96.8%

95.0%

93.0%

Virgin Trains

89.1%

80.3%

85.3%

   

National

94.0%

93.6%

91.5%

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.

MAA

Moving annual average

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications