Sunday 17 Jun 2018
Track repaired at Liverpool Street to allow services to resume from Monday
A full train service for Greater Anglia services on the Great Eastern Main Line will resume from Monday, following installation of a new piece of track at London Liverpool Street station last night.
Two platforms at London Liverpool Street station were closed this week following the discovery of a crack in a piece of track during a routine inspection by Network Rail. This affected a number of peak Greater Anglia services using the Great Eastern Main Line.
The section of track is specially made to fit a curve on the approach to the station and the crack is too big to repair, which meant a replacement part was required.
Steve Hooker, Network Rail’s head of maintenance for Anglia, said: “I understand that some passengers will have had some difficult journeys over the last few days and I’d like to apologise to those who have been affected. We have installed a new piece of track and services will be back to normal from Monday. I’d like to thank passengers for their patience last week.”
Jamie Burles, Greater Anglia managing director, said: “We’re really sorry that our rush hour services on the Great Eastern Main Line were disrupted during the week, with trains fuller than usual and some delays and cancellations. We tried to help customers as much as possible with extra staff drafted in to assist at stations and the declassification of first class to create more seats and space. I’d like to thank our customers for their patience. Delay repay is available and any claims as a result of this week’s disruption will be treated sympathetically.”
Passengers / community members
Network Rail national helpline
03457 11 41 41
Latest travel advice
Please visit National Rail Enquiries
Network Rail press office - Katie Mack
Media relations manager (Anglia route)
020 3356 2515
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Every day, there are more than 4.8 million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.