Step-free access available at West Ealing station as upgrade works complete: Front entrance of West Ealing Station

Friday 26 Mar 2021

Step-free access available at West Ealing station as upgrade works complete

Region & Route:
Wales & Western
| Wales & Western: Western

West Ealing station has become step-free after lifts opened to customers yesterday (Thursday 25 March) providing step-free access from street to platform.

Network Rail has built an accessible footbridge with lifts to all platforms, and a new bay platform for Greenford Branch trains was created by widening Platform 4.

West Ealing has step-free access to platforms, improving accessibility for those needing to travel to stations between Paddington, Heathrow and Reading.

Information about these step-free access improvements will be incorporated into both the TfL journey planner and the free TfL Go app, to help those with accessibility needs plan their journey.

All TfL Rail stations operate a turn-up-and-go service for customers needing assistance.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Rob Breckon
Senior Communications Manager - Southern
Network Rail
07395 390759

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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