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Thursday 23 May 2024

Smoother journeys on the way as work progresses at Maidenhead station

Region & Route:

Wales & Western: Western

| Wales & Western

Smoother journeys for passengers at Maidenhead station in Berkshire have moved a step closer as Network Rail improvement work progresses. 

A new stairwell has been successfully excavated which, together with a new lift, will reduce queuing and delays and ease congestion on some platforms. 

The upgrades are due to open this autumn and will help to make the station easier to use. 

Network Rail’s contractor, Morgan Sindall Infrastructure, has dug the new stairwell from platforms two and three down to the existing subway. All the spoil that has been removed has been reused within the station, leaving no waste. 

Work has also begun to install the new lift, while passenger information screens, public address system and CCTV are also being improved. 

While work takes place, there continues to be no step-free access to platforms two and three. Step-free access is still available to platforms one, four and five.  

Passengers who require step-free access should follow this advice:  

Travelling from Maidenhead station  

• There is no impact travelling east towards London  
• To travel west towards Reading, first travel to Taplow, Burnham or Slough and change to a westbound service  
• Consider starting your journey at Taplow, Burnham, Slough or Twyford  

Travelling to Maidenhead from the London direction  

• Stay on the train beyond Maidenhead, change at Twyford or Reading and travel back to Maidenhead  

Step-free access to all platforms is available at Reading, Twyford, Taplow, Burnham and Slough and all tickets are accepted on both GWR and Elizabeth line trains while the work takes place.  

Additional staff are available at Maidenhead to offer support during the work. 

Alan Gough, Network Rail sponsor, said: “We’re making great progress to improve Maidenhead station. 

“We’re sorry for any inconvenience but our passengers can look forward to a station that is safer and easier to use.” 

Mian Sarwar, GWR station manager, said:  “We’re really pleased to be making Maidenhead station more accessible allowing even more people to make sustainable transport choices. 

“We continue to work with Network Rail and our industry partners as this work continues, and we are grateful for customers patience as we complete this work.” 

Olivia Perkins, managing director, infrastructure – rail, from Morgan Sindall Infrastructure said: “We are pleased to be working with Network Rail and GWR on the upgrades to Maidenhead station which will provide an improved passenger experience in the future.  

“We are grateful for the patience of the passengers and support of the station staff during the construction period. This has helped with the smooth delivery of the works to date.”