Monday 27 Apr 2026
Passengers now enjoying step-free access at Tilehurst
- Region & Route:
- Wales & Western: Western
- | Wales & Western
Passengers at Tilehurst station are enjoying step-free access to all platforms for the first time after Network Rail installed three new lifts.
Access to the Berkshire station has been transformed for passengers with reduced mobility, prams and heavy luggage.
The lifts have been added to the footbridge that was built during the Great Western Electrification programme in 2013. A new walkway has also been created between the car park and platform one to improve accessibility.
Jon Higham, Network Rail sponsor, said: “We’re pleased that passengers at Tilehurst are now benefitting from step-free access to all platforms following the installation of the new lifts.
“Installing lifts at stations that were built in the Victorian era is a challenge and brings unique complexities. But we’re committed to improving accessibility and ensuring the railway is welcoming and accessible for all.
“Providing step-free access allows more people to travel by train and with confidence, which means fewer car journeys, less congestion and lower carbon emissions.
“I’d like to thank passengers and the local community for their patience and understanding while we worked to install the new lifts.”
GWR Station Manager Tom Butler said: “We’re delighted this work has been completed – providing a more accessible, safer station environment for all who use it.
“Tilehurst is a very important station for both residents and visitors and we are delighted to have been able to work with Network Rail to deliver these improvements.
“We know how important it is that all who wish to are able to access to the services we offer."
MP for Reading West and Mid Berkshire, Olivia Bailey said: "Hundreds of my constituents use Tilehurst Station daily to commute to work, for days out, or to visit friends and family, so I am delighted that there is now full step-free access. I would like to thank local people who, over a number of years, have campaigned for the lifts to be installed."
Contact information
Passengers / community members
Network Rail national helpline
03457 11 41 41
Latest travel advice
Please visit National Rail Enquiries
Journalists
Emily Maiden
Network Rail
Emily.Maiden@networkrail.co.uk
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.
Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk