Monday 16 Apr 2018
Paddington Station 24/7 – Episode four sees staff challenged by a number of distressing incidents on the line
The second series of the behind the scenes documentary Paddington Station 24/7 continues on Monday 16 April, as a series of emotive and sombre incidents prove challenging for all those involved.
The eight-part first series achieved a consistently high audience share for the Monday 9pm slot, averaging 1.3 million viewers per episode. Series two is already proving to be a big hit, with 1.83 million people watching the first episode either on TV or via the My5 catch-up app. The series follows railway workers on the Great Western Mainline as they deal with the biggest modernisation of the line for generations, major incidents which are causing disruption on the railway, huge sporting events, as well as the day-to-day challenge of running one of Britain’s busiest stations.
This week, railway staff are shaken by a number of fatalities on the route. Station control assistant at London Paddington, Richard Douglas, was on shift that day.
“These situations are extremely challenging and we always take a non-judgemental approach. While we're sympathetic to these tragic events, we endeavour to continue to provide a professional service and minimise the impact on the network. Our role is a small but pivotal one, ensuring we keep passengers and colleagues informed as we strive to restore normal services.
“This particular day will stay in my memory for a very long time. I can only praise all the teams that dealt with a tragic event in such a dignified and professional manner”.
The fourth episode of Paddington Station 24/7 will be aired on Monday 16 April on Channel 5 at 9pm, with each subsequent episode shown on Monday evenings at the same time.
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 40,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 19 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Every day, more than 4.6 million journeys are made in the UK. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.
We are building a better railway for a better Britain.