New lifts to bring step-free access to Tilehurst station: Tilehurst 3D main rendering

Thursday 25 Jan 2024

New lifts to bring step-free access to Tilehurst station

Region & Route:
Wales & Western: Western
| Wales & Western

Network Rail is about to begin work to install three new lifts at Tilehurst station, making it fully accessible for the first time.

When the work is complete in late 2024, step-free access will be available to all platforms. The lifts will be added to the existing footbridge.

Network Rail’s contractor Dyer & Butler will mostly be working at night during weekends, when trains aren’t running, to keep everyone safe.

For those who wish to learn more about the continuing work, Network Rail and Great Western Railway will be meeting passengers at the station on Tuesday 30 January from 4-6pm.

Alan Gough, Network Rail sponsor, said: “This project extends our commitment to helping as many people as possible to use the railway. Accessible stations make it easier for people to visit friends, get to the shops or to work.

When the work is complete, everyone will benefit including people with health conditions or impairments, people with children, heavy luggage or shopping and some older people. It’s also good for the economy and means fewer car journeys, less congestion and carbon emissions.

“We’re sorry for any inconvenience while the work takes place. We will mostly be working when trains aren’t running to keep disruption for passengers to a minimum.”

GWR station manager for Tilehurst, Tom Butler said: "We at GWR are committed to our customers, helping all those who wish to travel by train to be able to do so. This includes working to provide as accessible and supportive environment as we are able to.

“We are really pleased that Network Rail is now able to progress this work to make Tilehurst fully accessible for the first time."

Cllr John Ennis, Lead Councillor for Climate Strategy and Transport at Reading Borough Council, said: “The installation of lifts at Tilehurst station will be very welcome and will make a big difference to residents who have mobility issues and parents with push chairs who wish to travel by train. 

“Inevitably, there will be some disturbance while the work is carried out and, if possible, I would encourage nearby residents to attend the drop-in session at the station on 30 January to find out more about the scheme.”

Russell Richards, regional manager at Dyer & Butler, said: “We look forward to working with Network Rail, GWR, and all key stakeholders to make Tilehurst Station accessible for all.

“We’d like to thank commuters for their patience while we make these necessary improvements and hope everyone will benefit from the lift installations, once work is complete.”

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Emily Maiden
Network Rail

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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