More reliable rail services between Norwich and London following installation of new track: New track on its way to site GEML

Tuesday 17 Oct 2017

More reliable rail services between Norwich and London following installation of new track

Route:
Anglia

Work to install new track at Kelvedon, Essex was completed this weekend and will make services from Norwich to London more reliable for the millions of people that travel on the route every year.

Over the last three weekends, Network Rail engineers have been working to replace four switches and crossings units, the moveable sections of track that guide trains from one track to another and allow them to cross paths. This follows the installation of 274 metres of new track between Stowmarket and Manningtree in September.

Over time, track becomes worn from constant use, especially on the busy main line, and needs to be replaced to keep services on the move to improve reliability.

Ballast, the stones that form the track bed, was also replaced to improve drainage and keep the track in place. This keeps the track in good condition resulting in fewer delays and smoother journeys for passengers.

Meliha Duymaz, Network Rail’s route managing director for Anglia, said: “This work is essential to keep services running smoothly and safely every day on the busy mainline. We’ve replaced the worn track as part of our Railway Upgrade Plan to improve reliability for all passengers using services between Norwich and London. I’d like to thank passengers for their patience while we carried out this work.”

Jamie Burles, managing director of Greater Anglia, said: "We appreciate that engineering works is an inconvenience to our customers, but this work is essential to make the railway more reliable now and in the future. Even when there is engineering works, we ensure that our customers are able to complete their journeys, even if part of it is by bus."

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - Katie Mack
Media relations manager (Anglia route)
020 3356 2515
Katie.Mack@networkrail.co.uk

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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Every day, there are more than 4.7 million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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