It won’t cost anything to spend a penny: Toilets are now free at London Liverpool Street: Liverpool Street station pic

Monday 1 Apr 2019

It won’t cost anything to spend a penny: Toilets are now free at London Liverpool Street

Region & Route:
Eastern: Anglia
| Eastern

The public toilets at one of the busiest railway stations in the country are free to use from today. This fulfils Network Rail’s commitment to make toilets ‘free to pee’ in all its 19 managed stations.

Each year, about 1.3 million toilet users at London Liverpool Street get through almost 2,000 jumbo loo rolls. If you rolled them out, they would stretch from the station to Amsterdam.

Stuart Johnson, Liverpool Street station manager for Network Rail, said:

“We’re determined to improve passenger journeys through one of the busiest railway stations in the country, and we’re thrilled to make our loos free for everyone.

“It won’t cost you a penny if you need to spend a penny at London Liverpool Street station.”

Anthony Smith, chief executive of the independent watchdog Transport Focus, said:

“Scrapping toilet charges is a welcome step for passengers. Toilets are a priority for improvement at stations according to our research and will signal the end of fumbling around in your pocket for change to spend a penny.”

Liverpool Street station is used by 67 million passengers each year, which makes it the third busiest railway station in the country. It was Network Rail’s commitment to make toilets free in all of its stations by 1 April 2019.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Martin Spencer

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: