Investment at Maidenhead celebrated as new station facilities are opened: Accessibility improvements at Maidenhead station

Friday 6 Sep 2024

Investment at Maidenhead celebrated as new station facilities are opened

Region & Route:
Wales & Western: Western
| Wales & Western

A new lift and additional staircase have been formally opened at Maidenhead station with a ceremony to celebrate Network Rail’s investment.

Lady Theresa May, the former Prime Minister and MP for Maidenhead, current MP Joshua Reynolds and Simon Werner, leader of Windsor and Maidenhead Borough Council, attended an event with Network Rail, train operating companies and the local accessibility group.

The lift and staircase have been installed to serve platforms two and three, making the station easier and safer to use. Previously only one staircase was available, which could lead to passengers queuing on the platform.

The lift had reached the end of its working life and was replaced and moved to a new location to create space for the extra staircase.

With 3.2m journeys a year, Maidenhead is now a fully accessible station once again and stayed open throughout the work.

The improvements were carried out by Network Rail’s contractor, Morgan Sindall Infrastructure, who excavated more than 150 tonnes of spoil that was reused in the station.

Timber that was removed during the work was donated to Braywick Plant Nurseries, a local not-for-profit organisation, which gives disabled people employment, training and work experience. It’s being repurposed by volunteers from the local community.

Upgrades were also made to passenger information screens, the public address system and CCTV.

Network Rail sponsor Alan Gough said: “It’s great to be able to celebrate this investment in Maidenhead that will make this key station in the Thames Valley safer and easier to use.

“We’re sorry for the disruption during the work but step-free access is now available to all platforms again.”

GWR customer services director Rachel Geliamassi said: “We’re delighted to officially reopen these facilities, and the major improvements you can see around me – providing a more accessible, safer station environment for all who use it.

“Maidenhead is a very important station for both residents and visitors and we are delighted to have been able to work with Network Rail, and the Royal Borough of Maidenhead and Windsor to deliver these improvements. 

“We know that working together means we can deliver more and we are committed to a cooperative, collaborative approach with the communities we serve.”

Maidenhead disability and inclusion forum chair Lisa Hughes said: “The impact for disabled people travelling during the project has been difficult so we are delighted that all platforms are once again accessible by lifts. 

“As a director of Braywick Plant Nurseries I am really grateful for the timber donated by Morgan Sindall.” 

Morgan Sindall Infrastructure managing director for rail Olivia Perkins said: “We are pleased to have delivered these upgrades, improving accessibility and safe use of Maidenhead station.

“Thank you to the efforts of all involved, including our site project team, delivery partners and supply chain who have worked tirelessly to minimise disruption to passengers.”

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About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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