Thursday 12 Aug 2010
ESSEX RAIL USERS BENEFIT FROM MULTI-MILLION POUND STATIONS BOOST
National Express train companies National Express East Anglia (NXEA) and c2c are working in partnership with Network Rail to improve customer facilities at seven Essex rail stations with funding from the Department for Transport’s National Stations Improvement Programme (NSIP).
The Essex stations to be upgraded through this programme are:
- NXEA stations at Billericay, Brentwood, Colchester and Marks Tey;
- c2c stations at Chafford Hundred, Shoeburyness and Southend East;
- NXEA station at Waltham Cross in Hertfordshire will also be upgraded under the NSIP scheme.
In assessing which stations would most benefit from investment and improvements Network Rail and the train operators used various criteria in considering how to improve station capacity, provide better customer information, improve safety, security and accessibility, and develop interchanges with other forms of transport. Customer feedback from the twice-yearly National Passenger Survey was also assessed in deciding which stations should be prioritised for improvement work.
An information leaflet for customers and stakeholders providing more details of the improvement works is being prepared for each station to benefit from the NSIP investment. Although the scope of the works – which are due to commence from autumn 2010 - will vary according to the location, amongst the type of improvement to feature as a result of the investment is: new and improved ticket office and booking hall areas, new waiting shelters and retail outlets, improvements to station accessibility and station forecourts.
Commenting on the investment programme, Andrew Goodrum, customer services director for NXEA said: “We are working with Network Rail and our external partners to develop these improvement schemes which will help to transform the customer facilities at a number of our stations in Essex. Feedback from the National Passenger Survey has been instrumental in our criteria to select the stations most deserving of this welcome investment from the Department for Transport’s NSIP fund.”
Andrew Munden, Network Rail route director, said: “This programme of investment will give passengers what they want – safer, brighter, more spacious stations providing an improved environment for everyone travelling by train. Britain relies on rail and the planned new facilities are a great example of how the rail industry is working together to bring Britain’s stations into the 21st century, encouraging even greater use of the railway network.”
Notes to editors
The Department for Transport has set aside a £150m fund for the improvement of medium-sized stations across the country through the National Stations Improvement Programme. National Express East Anglia has secured funding from this programme to improve 5 stations (Billericay, Brentwood, Colchester, Marks Tey and Waltham Cross. c2c has secured funding to improve 3 stations (Chafford Hundred, Shoeburyness and Southend East).
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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.