Documentary series continues as engineers race against the clock to remove derailed train at London Paddington and repair track: Jane Colgan led the recovery operation following the London Paddington derailment

Friday 20 Oct 2017

Documentary series continues as engineers race against the clock to remove derailed train at London Paddington and repair track


A member of Network Rail’s Orange Army will feature in the seventh episode of behind the scenes documentary Paddington Station 24/7 as she leads a team of engineers who face the challenge of getting a derailed train back onto the track at London Paddington as quickly as possible to minimise disruption.

Jane Colgan was Network Rail’s Rail Incident Officer on 20 August when a train derailed while leaving London Paddington meaning passengers had to be evacuated. No passengers or train crew were injured but the derailed train meant a platform was taken out of use at Brunel’s iconic station, increasing the pressure on Jane and her team as they tried to clear the blocked platform as quickly as possible.

Jane coordinated the complex operation to get the train back on the track with engineers successfully doing so 10 hours after the incident occurred. This allowed a 20-strong team to access the track and repair the track damaged by the derailment. 

The eight-part series follows railway workers on the Great Western Mainline as they deal with the biggest modernisation of the line for generations, major incidents which are causing disruption on the railway, huge sporting events as well as the day-to-day challenge of running one of the UK’s busiest stations.

In episode seven, the platform was reopened successfully for passenger service within 48-hours of when the derailment occurred. An achievement Jane puts down to the teamwork of the Orange Army. She said: “It was a team effort with everyone playing their part in ensuring the job was done as quickly and safely as possible.

“Derailments are rare but they pose a real challenge as moving a train delicately back onto the track is no easy task. Then once that is done you have the unknown quantity of what the damage to the track is.

“Everyone pulled together and in the end everyone can be proud of their achievements as we reopened the platform as early as possible.

“I hope people watch the documentary and get a better understanding of what Network Rail does and the range of challenges we face at all times of day.”

The penultimate episode of Paddington Station 24/7 will be aired on Monday 23 October on Channel 5 at 9pm with the final episode of the series shown the following week at the same time.

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