TV documentary shows daily challenges faced by Network Rail staff: The Station episode 2 - Craig at Birmingham New Street Station-2

Wednesday 18 Mar 2020

TV documentary shows daily challenges faced by Network Rail staff

Region & Route:
North West & Central
| National

Station manager Craig Stenning and his team are seen trying to keep train passengers moving safely through Britain’s busiest interchange in an ITV documentary on Network Rail tomorrow (Thurs) night.

They feature in episode two of ‘The Station: Trouble on the Tracks,’ a behind-the-scenes series on the railway between Birmingham New Street and London Euston airing on ITV1 at 9pm on Thursday 19 March.

Other issues covered include overnight repairs to tracks in time for morning rush-hour after a train runs a red signal, the widespread impacts of an emergency evacuation of London Euston station and former bank worker-turned-train dispatcher, David Jarvis, coaching a new recruit.

Craig said: “We do our best every day to keep passengers moving safely. We expect the unexpected and continually adapt.”

Tim Shoveller, managing director for Network Rail’s North West and Central region, said: "Our goal is to give passengers a consistently reliable service. That’s what our people go to work to do come rain, wind, floods or shine.”

The documentary team spent six weeks filming on Network Rail’s Central and West Coast Main Line South routes in November and December last year. They captured footage in the busy run-up to Christmas, during extreme weather events and a period of industrial action.

Birmingham New Street became the focus for the series. ‘The Station: Trouble on the tracks’ is a three-part series showing at 9pm on ITV on March 12, March 19 and March 26.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

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Journalists
Network Rail press office - North West & Central Region
07740 782954
NWCmediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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