Wednesday 14 Apr 2010
TRAIN SERVICES GET EVEN MORE PUNCTUAL
- Region & Route:
- National
Train performance continued at record high levels in March with 93 out of 100 trains arriving on time during the month.
The figures were released today in Network Rail's regular monthly report on train performance. During the period from 7 March to 31 March, 93.5% of services arrived on time. This compares to 92.7% in same period, period 13, last year.
Robin Gisby, director of operations and customer services, said: “Passengers continue to enjoy a high performing, punctual railway. We, and the train operators, continue to invest in the railway to make it even better by providing more capacity, better stations and fewer buses.
"The immediate threat of a national rail strike is behind us and talks to resolve the situation with our trades unions continue. We believe an amicable settlement, without the need for further ballots or threats of strike action, is possible."
11 of the 19 operators saw their performance improve, or stay at record high levels, compared to the same period last year, with Virgin Trains and London Midland seeing the biggest improvement in performance this month compared to the same period last year. Six of the 19 operators saw significant movement in their performance (over three percentage points):
Table of operators that saw the most significant changes in performance
| P13 2009/10 | P13 2008/09 | % point change | |
| Virgin Trains | 91.0% | 83.4% | +7.6% |
| East Coast | 87.0% | 91.9% | -4.9% |
| London Overground | 96.4% | 92.0% | +4.4% |
| London Midland | 92.5% | 88.4% | +4.1% |
| CrossCountry | 89.2% | 93.3% | -4.1% |
| Southern | 94.0% | 91.0% | +3.0% |
Notes to editors
1) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
2) National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
3) These figures represent provisional data for the period and individuals operators performance data may vary slightly from the full period performance report that Network Rail publishes on its website around one month after period end
4) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined
Period 13 of 2009/10 - 07 March to 31 March 2010
Franchise | Punctuality P13 2009/10 | Punctuality P13 2008/09 | Moving Annual Average (MAA) |
Arriva Trains Wales | 95.7% | 95.4% | 94.9% |
c2c Rail | 97.5% | 96.7% | 96.6% |
Chiltern | 96.2% | 97.5% | 95.2% |
CrossCountry | 89.2% | 93.3% | 90.1% |
East Coast | 87.0% | 91.9% | 87.4% |
East Midlands Trains | 93.8% | 94.0% | 92.5% |
First Capital Connect | 92.6% | 93.1% | 89.4% |
First Great Western | 94.7% | 93.9% | 92.4% |
First Scotrail | 92.5% | 92.5% | 90.6% |
First Transpennine Express | 94.3% | 92.9% | 92.2% |
London Midland | 92.5% | 88.4% | 89.8% |
London Overground | 96.4% | 92.0% | 93.2% |
Merseyrail | 97.4% | 96.9% | 96.4% |
Northern Rail | 93.5% | 93.6% | 91.6% |
National Express East Anglia | 91.5% | 92.0% | 91.1% |
Southeastern | 91.8% | 91.0% | 89.4% |
Southern | 94.0% | 91.07% | 90.7% |
South West Trains | 95.0% | 95.1% | 92.8% |
Virgin Trains | 91.0% | 83.4% | 84.6% |
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National | 93.5% | 92.7% | 91.4% |
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