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Notes to editors

1. Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
2. National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
3. These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month

4. Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, the Netherlands, Portugal and Norway combined

Period 12 of 2010/11 – 6 February to 5 March 2011

Franchise

Punctuality

P12, 2010/11

Punctuality P12, 2009/10

Moving Annual Average (MAA)

Arriva Trains Wales

94.5%

95.7%

94.0%

c2c Rail

96.5%

97.9%

94.8%

Chiltern

95.9%

93.9%

94.2%

Crosscountry

90.0%

90.2%

88.1%

East Coast

82.5%

86.7%

83.4%

East Midlands Trains

92.8%

91.6%

92.1%

First Capital Connect

90.5%

88.4%

89.3%

First Great Western

92.3%

93.4%

90.4%

First Scotrail

91.9%

90.9%

90.1%

First Transpennine Express

93.4%

93.1%

91.0%

London Midland

90.7%

91.2%

89.9%

London Overground

95.3%

94.8%

94.7%

Merseyrail

96.2%

96.6%

95.0%

National Express East Anglia

92.4%

92.0%

90.2%

Northern Rail

93.4%

93.1%

90.8%

Southeastern

92.9%

86.6%

88.8%

Southern

90.5%

91.4%

89.7%

South West Trains

91.7%

93.5%

93.7%

Virgin Trains

91.8%

87.2%

86.6%

    

National

92.4%

91.8%

90.9%

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains and Eurostar are not included in the National PPM.

MAA

Moving annual average

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications