Friday 26 Nov 2010

TRAIN PERFORMANCE DIPS IN OCTOBER

Region & Route:
National

Train performance in October saw a marked dip for Britain's train services. Network Rail today released the latest train performance results which saw 86.3% of trains arriving on time compared with 90.3% for the same period last year.

Period eight (17 October to 13 November) is the first full month of the difficult autumn period that historically sees train performance fall. Average train punctuality for period eight over the last ten years has been 77.6%. 

Robin Gisby, director of operations and customer services, said: “The railway has made great strides in reducing the impact of the autumn weather over the past decade, but the start of this year's has been difficult resulting in disappointing train punctuality.

"The industry has invested heavily, some £30m, in technology and techniques targeted at lessening the impact of autumn.  We aim to deliver much better performance in the weeks ahead."

18 of the 19 operators saw their performance drop compared to the same period last year. London Overground was the most punctual operator during the period with 94.0% of trains on time. 10 operators saw significant movement in their performance (over three percentage points):

P8 2010          

P8 2009     

% point change

Southern

83.1% 

89.7% 

-6.6

Northern Rail   

81.8%   

87.4% 

-5.6

National Express East Anglia  

86.7%  

92.2%

-5.5

c2c 

92.7%  

98.0%   

-5.3

Southeastern 

83.3%

88.1%  

-4.8

Chiltern  

91.5% 

95.9% 

-4.4

First Transpennine Express   

86.9% 

91.3% 

-4.4

CrossCountry

84.9% 

89.1% 

-4.2

First Great Western   

86.6%

90.3%

-3.7

First Capital Connect 

83.3%  

86.8%   

-3.5

Notes to editors

  1. Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
  2. National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).  Punctuality did not start to be recorded in this vigorous and thorough way until 1997.  Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
  3. These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report  that Network Rail publishes on its website every month 
  4. Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

Period 8 of 2010/11 - 17 October to 13 November 2010

Franchise

Punctuality P8

2010

Punctuality P8

2009

Moving Annual Average (MAA)

Arriva Trains Wales

91.6%

94.4%

94.8%

c2c Rail

92.7%

98.0%

96.3%

Chiltern

91.5%

95.9%

94.7%

Crosscountry

84.3%

89.1%

89.4%

East Coast

84.9%

87.9%

85.5%

East Midlands Trains

89.1%

90.6%

93.0%

First Capital Connect

83.3%

86.8%

89.0%

First Great Western

86.6%

90.3%

91.3%

First Scotrail

86.9%

89.6%

91.2%

First Transpennine Express

86.9%

91.3%

91.4%

London Midland

85.4%

87.9%

90.7%

London Overground

94.5%

92.7%

94.3%

Merseyrail

94.0%

96.4%

95.8%

National Express East Anglia

86.7%

92.2%

90.5%

Northern Rail

81.8%

87.4%

91.1%

Southeastern

83.3%

88.1%

88.5%

Southern

83.1%

89.7%

90.1%

South West Trains

89.7%

92.3%

93.0%

Virgin Trains

85.5%

87.8%

86.6%

National

86.3%

90.3%

91.2%

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.

MAA

Moving annual average

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications

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