The ‘hidden hero’ keeping our communities safe on the railway: Hidden Heroes 2024 - Manny

Thursday 12 Sep 2024

The ‘hidden hero’ keeping our communities safe on the railway

Region & Route:
North West & Central
| North West & Central: Central

A railway safety manager from the West Midlands is being celebrated as a ‘guardian of the community’ in new a ‘hidden heroes’ campaign launched by Network Rail.

Manny Kang, from Wolverhampton, has been identified as a guardian of the community because of his work with children in schools across the region to educate them on how to stay safe and make smart decisions on or near the railway.

He is part of a national campaign launched this week to highlight the vital work of ‘hidden’ railway employees who help keep passengers and freight on the move and local communities and neighbourhoods safe near the railway.

The campaign shines a light on the diverse jobs and responsibilities of people who work for Network Rail, the organisation which operates and maintains the national rail network.

Findings* released by Network Rail reveal railway professionals are often underrated in public importance compared to other key workers in Britain. In a public survey, more than half of West Midlands respondents (48%) ranked health and social care workers as the number one most important key worker. Out of the nine available options, rail professionals were rated as most important by 7% of respondents.

Nearly half of West Midlands respondents (43%) admitted to little or no understanding of rail workers’ responsibilities. The Hidden Heroes campaign challenges perceptions around what it means to work in the rail industry and encourages people to find out more about the wide range of jobs and opportunities available.

Manny, who has been selected as one of four national ‘hidden heroes’, started life as a signaller 23 years ago and now, working as a community safety manager, has given inspirational safety talks to around 18,000 children across 118 schools over the last 12 months.

Talking about the Hidden Heroes campaign, Manny Kang said: “I love what I do and can see a real difference it makes to the children and families I speak with every week. When I visit schools across the West Midlands, I always tell the children they are the most important thing and they always need to look after themselves and each other. Keeping myself and everyone safe, and looking after physical and mental health, is not an option for me, it’s my number one priority.

“There are thousands of talented people doing amazing jobs at Network Rail and across the rail industry. This campaign highlights just some of the people and roles who make a difference every day to millions of people across Britain.”

Andrew Haines, chief executive, Network Rail, said: “Seeing first-hand the vitally important work staff do on the railway, connecting people with friends and family and helping to support economic growth, instils an immense sense of personal pride.

“Our priority is to deliver a reliable railway that people can trust to get them where they need to be. I hope this campaign helps to inform the public of the essential role our people play in delivering this mission.”

To mark the launch of the Hidden Heroes campaign, Network Rail has teamed up with talented artists to capture Network Rail colleagues on canvas. The finished portraits will be displayed to the public in 2025 as part of Railway 200, a year-long nationwide celebration to mark 200 years of the modern railway and help inspire a new generation of young talent to choose a career in rail.

Outside of Network Rail, Manny Kang undertakes a number of charitable endeavours raising thousands for Dementia UK, including completing sporting challenges and running ‘Samosa Saturdays’ outside his beloved Wolverhampton Wanderers Football Club.

Anita Bradfield, a mobile operations manager for Western route, Uzma Arslan Sethi, a shift station supervisor at Liverpool Street station and Jamie Stannard, a section supervisor from Romford are the other unsung heroes that have been selected to feature in the campaign.

For more information, please visit www.networkrail.co.uk/hidden-heroes and for more information about jobs and careers visit www.networkrail.co.uk/careers.

Notes to Editors

*The research was conducted by Savanta in April 2024 with a total sample size of 2,000+ GB adults (18+)

Q (Rank 1) Which of the following groups of key workers, if any, do you think are most important to the UK:

National statistics:

  • Health/social care, ranked 1 by 56% of respondents
  • Police, ranked 1 by 12% of respondents
  • Food production, supply or sale, ranked 1 by 8% of respondents
  • Education, ranked 1 by 7% of respondents
  • Military, ranked 1 by 6% of respondents
  • Fire and rescue, ranked 1 by 6% of respondents
  • Rail, ranked 1 by 3% of respondents
  • Waste collection or disposal, ranked 1 by 2% of respondents
  • Postal or courier service, ranked 1 by fewer than 1% of respondents

West Midlands statistics:

  • Health/social care, ranked 1 by 48% of respondents
  • Police, ranked 1 by 8% of respondents
  • Food production, supply or sale, ranked 1 by 6% of respondents
  • Education, ranked 1 by 16% of respondents
  • Military, ranked 1 by 8% of respondents
  • Fire and rescue, ranked 1 by 5% of respondents
  • Rail, ranked 1 by 7% of respondents
  • Waste collection or disposal, ranked 1 by 1% of respondents
  • Postal or courier service, ranked 1 by fewer than 1% of respondents

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - North West & Central Region
0330 854 0100
NWCmediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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