Surrey passengers get better station following early completion of £4 million upgrade: The project was officially opened by Stuart Kistruck, route managing director of Network Rail's Wessex route, Jeremy Hunt MP, Cllr Andrew Bolton, local campaigners Andrew Crawte and John Welsman and members of Network Rail and South West Trains

Friday 23 Sep 2016

Surrey passengers get better station following early completion of £4 million upgrade

South East

Passengers at Godalming, Surrey, will benefit from a better, more accessible station after Network Rail officially unveiled a £4m upgrade, which was completed four weeks earlier than planned, alongside representatives from the Department for Transport; the council; a local access campaigner; Jeremy Hunt, MP for South West Surrey; and South West Trains.

The upgrades mean that passengers now have step-free access across both platforms in the station, via two 16-person lifts and a fully enclosed footbridge. The upgrades also include canopy extensions to shelter the path from the footbridge to the existing platforms canopies, and resurfaced platforms throughout the station.

Stuart Kistruck, route managing director for Network Rail said, “The early completion of the £4m improvement works at Godalming marks another step towards the delivery of our Railway Upgrade Plan, providing a better railway for the growing number of passengers in Surrey.

“Both platforms are now fully accessible via the two lifts and the footbridge, and I’m delighted to be able to provide passengers in Godalming with a better station. I’d like to thank passengers for their patience while we carried out the upgrades.”

Network Rail and the Department for Transport are currently working to deliver 68 Access for All schemes around the country, which are either in the design or construction stage.

Andrew Crawte, a local passenger and campaigner for disabled access said, "I'm a volunteer at the Godalming Hub and I use an electric wheelchair when travelling by train. Therefore, the alterations at Godalming railway station, combined with the new accessible trains, will help me and hopefully they will help our other volunteers and clients who use our service."

Jeremy Hunt MP for South West Surrey said, “The upgrade work at Godalming is great news for residents and commuters using this busy station. The work has certainly improved the appearance of the site and will, I am sure, help with ease of access and users’ overall rail travel experience.”

Arthur Pretorius, Customer Service Director for South West Trains, said: "It's vital that we make our stations as accessible as possible for all of our customers, and we're pleased that over two thirds of customers now travel through fully accessible stations.  With around 1.4 million customer journeys every year through Godalming station, the opening of the new footbridge and lifts will make a huge difference to our customers."


Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - Owen Johns
Media relations manager (Wessex route)
07710 959476

About Network Rail

Network Rail owns, manages and develops Britain's railway - the 20,000 miles of track, 40,000 bridges and viaducts and the thousands of signals, level crossings and stations (the largest of which we also run). In partnership with train operators we help people take more than 1.65bn journeys by rail every year and move hundreds of millions of tonnes of freight, saving almost 8m lorry journeys. We employ 38,000 people across Britain and work round-the-clock, each and every day, to provide a safe, reliable railway.

About the Railway Upgrade Plan

The Railway Upgrade Plan is Network Rail's investment plan for Britain's railways. It makes up two-thirds of Network Rail's £40bn spending priorities for the five years to 2019 and represents the biggest sustained programme of rail modernisation since the Victoria era. It is designed to provide more capacity, relieve crowding and respond to the tremendous growth Britain's railways continue to experience; passenger numbers have doubled in the past 20 years and are set to double again over the next 25 years - so we need to continue to invest in building a bigger, better railway. For passengers, that means:

  • longer, faster more frequent trains;
  • better, more reliable infrastructure; and
  • better facilities for passengers, especially at stations.

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