Storm Caroline service recovery update: Tree on the line in West Highlands (stock pic)

Thursday 7 Dec 2017

Storm Caroline service recovery update

Region & Route:
Scotland’s Railway: Scotland

Some services in the north of Scotland have resumed, following disruption caused by Storm Caroline.

After a safety inspection of the tracks took place earlier this afternoon, a limited number of services have resumed on the West Highland line (Glasgow Queen Street-Fort William/Oban/Mallaig).

Services between Inverness and Wick/Thurso, and Inverness and Kyle of Lochalsh, remain suspended until further notice due to high winds. It remains unsafe to run services on those routes due to the weather.

Further safety checks are being undertaken on the Aberdeen-Inverness line.

Speed restrictions between Perth and Inverness/Aberdeen have also now been removed. A revised timetable is now in place.

Services are expected to return to normal tomorrow, however snow and ice is also expected overnight and into the weekend - meaning services could face further disruption over the coming days. The ScotRail Alliance urged customers to check the ScotRail app or visit http://www.journeycheck.com/scotrail for the most up to date information.

 Mark Ilderton, Head of Integrated Control at the ScotRail Alliance, said: “The safety of our staff and customers remains our top priority, and it’s on that basis that we take decisions about services during extreme weather.

“Following a reduction in wind speeds in some areas of the country, services between Glasgow Queen Street and Fort William, Oban and Mallaig have now resumed. There will continue to be disruption as we work to get things back to normal.

“Wind speeds remain too high in the very north of Scotland, which is why services to Wick, Thurso and Kyle of Lochalsh remain suspended. It is not safe for services to resume in that part of the country.

“We are carrying out safety checks on the Aberdeen-Inverness line to determine if it is safe to resume services there.

“We know it has been a difficult time for customers. We really appreciate their patience while our dedicated staff do everything possible to keep people safe and keep them moving, where possible, in very challenging circumstances.”

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - Nick King
Media relations manager (Scotland)
0141 555 4108 / 07515 617073
nick.king3@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk