South West Trains passengers warned of further reduction in services on Thursday 24 August: Waterloo Upgrade, 18 August 2017

Monday 21 Aug 2017

South West Trains passengers warned of further reduction in services on Thursday 24 August


Passengers urged to avoid travelling as engineering work continues at Waterloo station.

Engineering work at London’s Waterloo station to increase capacity by 30% will see platforms 1 to 14 closed from next Thursday (24 August) and throughout the bank holiday weekend, with fewer than half of normal weekday services operating on Thursday (24) and Friday (25). 

Platforms 1 to 10 have been closed since 5 August to allow the lengthening and straightening of platforms, making way for longer trains by the end of this year.

The extended closure had been planned from next Friday and through the Bank Holiday since before the works began, and is now extended to take in Thursday 24 as a result of the partial derailment of a passenger train on Tuesday at the station.

All platforms at the station are set to reopen on Tuesday 29 August.

A Network Rail spokesperson said: “We’re committed to delivering this project on time for our passengers.

“That is why we have brought forward the planned extended bank holiday closure by 24 hours following the partial derailment of a passenger train earlier this week at the station.

“This is not a decision we have taken lightly and we always said we would monitor the project very closely after the partial derailment to check for any impacts.

“We apologise to our passengers for the added disruption to their journeys and thank them for their patience. This all about delivering a bigger better Waterloo station fit for the 21st century.”

Passengers are being advised to make alternative travel arrangements across South West Trains routes from Thursday 24 August, up to and including Monday 28 August.

Those who do have to make the journey should check before they travel, expect significant disruption and a very reduced service.

For further information passengers should go to

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - Owen Johns
Media relations manager (Wessex route)
07710 959476

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Network Rail owns, manages and develops Britain's railway - the 20,000 miles of track, 40,000 bridges and viaducts and the thousands of signals, level crossings and stations (the largest of which we also run). In partnership with train operators we help people take more than 1.65bn journeys by rail every year and move hundreds of millions of tonnes of freight, saving almost 8m lorry journeys. We employ 38,000 people across Britain and work round-the-clock, each and every day, to provide a safe, reliable railway.

About the Railway Upgrade Plan

The Railway Upgrade Plan is Network Rail's investment plan for Britain's railways. It makes up two-thirds of Network Rail's £40bn spending priorities for the five years to 2019 and represents the biggest sustained programme of rail modernisation since the Victoria era. It is designed to provide more capacity, relieve crowding and respond to the tremendous growth Britain's railways continue to experience; passenger numbers have doubled in the past 20 years and are set to double again over the next 25 years - so we need to continue to invest in building a bigger, better railway. For passengers, that means:

  • longer, faster more frequent trains;
  • better, more reliable infrastructure; and
  • better facilities for passengers, especially at stations.

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