Scotland’s Railway offers a warm welcome to refugees from Ukraine: Ukraine support welcome hub 2

Tuesday 22 Mar 2022

Scotland’s Railway offers a warm welcome to refugees from Ukraine

Region & Route:
Scotland’s Railway: Scotland

Scotland’s Railway is playing its part to support refugees arriving in Scotland from war-torn Ukraine.

Meeting points have been introduced at Edinburgh Waverley and Glasgow Central stations to provide a warm welcome to those fleeing the conflict.

Dedicated staff members are now on hand between 8am and 6pm daily, providing information on travel planning and directing those arriving towards the assistance and resources available from local authorities and the Scottish Government.

Outwith those hours, station teams will also be available to help refugees have a safe onward journey.

Ross Moran, Network Rail head of operations for Scotland, said: “We’ve all been shocked and saddened by the tragic circumstances that have driven ordinary people from their homes in Ukraine.

“The meeting points in our two busiest stations will provide those arriving with practical support and advice as they begin life in Scotland or prepare for the next leg of their journey.

“Scotland’s Railway is proud to welcome and support refugees and we stand ready to help in any way we can.”

Train operators are also providing support to Ukrainian arrivals by offering free onward travel to their destination.

This scheme complements offers made by the European railway family to provide safe and free passage.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Monica McGinley
Media relations executive
Network Rail

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