Media centre

Monday 3 Jul 2017

Record number of trains running on time

Region & Route:

Scotland’s Railway: Scotland

The ScotRail Alliance achieved its best performance last week since Abellio took over the franchise in April 2015.

New figures published today by the ScotRail Alliance show that 95.4 per cent of trains were on time between Sunday 25 June and Saturday 1 July. This is the best weekly performance since the start of the franchise in April 2015.

The ScotRail Alliance’s improved performance was achieved during a time of major upgrades and improvements to the existing network.

Last week it was revealed that for the four-week period up to 24 June 2017, 92 per cent of Scotland’s trains met the industry target public performance measure (PPM). This compares to 90 per cent for the same period last year – an increase of two percentage points in just twelve months.

The ScotRail Alliance’s moving annual average – the annual performance standard – is now at 90.5 per cent.

Perry Ramsey, ScotRail Alliance operations director, said: “The fact that we achieved our best weekly performance on record is good news for passengers across Scotland. Last week more trains than ever ran on time, meaning more passengers enjoyed hassle free journeys.

“This performance is a testament to the hard work of our dedicated staff, who work tirelessly to make sure customers can travel on Scotland’s railway with as little fuss as possible.

“When we are undertaking the biggest upgrade to Scotland’s rail network since Victorian times, this is an impressive performance and confirms that we continue to deliver for our passengers.

“But we will never rest on our laurels. We know that any disruption can be frustrating for passengers, so we will continue to work hard every single day to build the best railway Scotland has ever had.

“The major improvements we are making to our service – from the electrification of the Glasgow to Edinburgh line, to the delivery of new trains, to the upgrades to stations all across Scotland – will ultimately mean faster journeys, more seats and better services for Scotland’s passengers.”