Wednesday 19 Jun 2024
Passengers urged to check before they travel following incident in West Midlands area
- Region & Route:
- North West & Central: North West
Emergency services responded to an incident in the Crewe area this morning, affecting train services in the West Midlands and the North West.
Throughout the morning, Network Rail worked closely with train operating companies partners to restore normal service.
Paul Owen, Network Rail’s Operations Director for North West route, said, “We are working closely with emergency services and train operating companies following a minor incident involving a freight train.
“Our priority is to always get services back up and running safely to help passengers and freight users get where they need to go. While the network through the Crewe area has been restored, we’re urging people to check the latest travel information with their train operator or National Rail Enquiries.”
Notes to Editors
Notes to Editors
Customers making journeys in West Midlands and the North West are advised to check the National Rail enquiries and Avanti West Coast websites before travelling for the latest updates.
If your journey is delayed by 15 minutes or more you can claim Delay Repay compensation: Delay Repay | Train Delay Compensation | Avanti West Coast.
Contact information
Passengers / community members
Network Rail national helpline
03457 11 41 41
Latest travel advice
Please visit National Rail Enquiries
Journalists
Network Rail press office - North West & Central Region
0330 854 0100
NWCmediarelations@networkrail.co.uk
Contact information
Passengers / community members
Network Rail national helpline
03457 11 41 41
Latest travel advice
Please visit National Rail Enquiries
Journalists
Network Rail press office - North West & Central Region
0330 854 0100
NWCmediarelations@networkrail.co.uk
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.
Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk