Wednesday 1 Nov 2017
Network Rail and Arriva Trains Wales thank passengers as railway reopens between Swansea and Carmarthen
Network Rail has thanked passengers for their patience following urgent repair work on the line between Swansea and Carmarthen.
The line was closed on Monday 30 October, after a serious fault on a freight train caused multiple track defects and damage to the railway.
Network Rail engineers have been working round the clock to carry out repairs across 50 miles of track to ensure the line is safe to reopen for passengers.
Teams have been out in force since Monday, using ultrasonic testing equipment to to detect flaws in the track and ensure there was no further unseen damage.
Bill Kelly, chief operating officer for Network Rail in Wales and the Borders, said: “The safety of our passengers and workforce is a key priority, and we have worked hard to reopen the line as quickly as possible.
“This is an important transport link, and we have worked closely with our partners at Arriva Trains Wales to keep passengers moving during the closure. I would like to thank people for their patience while we delivered this urgent repair work.”
Lynne Milligan, customer services director for Arriva Trains Wales said: “We are grateful to our customers for their patience whilst we worked with our partners in Network Rail to minimise the impact of the disruption experienced in West Wales this week. Network Rail’s engineers have worked hard to repair the damage to tracks as quickly and as safely as possible.
"We would encourage anyone who may have been affected to get in touch with Arriva Trains Wales so that we can arrange any compensation which they may be entitled to. Customers can visit www.arrivatrains.wales/claim to submit their application.”
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Every day, there are more than 4.7 million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.
We are building a better railway for a better Britain.