Friday 23 Jan 2026
Paddington takes the throne as Network Rail makes a splash at Loo of the Year Awards
- Region & Route:
- Wales & Western: Western
Network Rail was on a roll at the Loo of the Year Awards as it scooped a number of titles, with the Platform 12 toilets at London Paddington being crowned as the best railway station toilets in Britain.
More than a staggering 6,000 miles of loo roll are used in toilets at Britain’s third busiest station each year; enough to stretch all the way from the station to its famous namesake's home in darkest Peru.
The loos, which have been fitted with occupancy detectors so users can easily see which cubicles are free, achieved a satisfaction rate of over 90% from users.
The station’s Changing Places toilet was also Highly Commended for its baby changing facilities, and achieved the highest grading of Diamond from Loo of the Year.
The Changing Places toilet also includes stoma-friendly facilities, following guidance from Colostomy UK, in a first for Network Rail’s managed stations.
A spokesperson from Network Rail said:
“We’re delighted to take the number one spot as the best station facilities in Britain for our toilets at London Paddington. Whether you’re taking a train or just making a ‘pit stop’, we’re proud to offer clean and accessible facilities for everyone.
“I’d like to give massive thanks to the station team and our hard-working cleaning staff who have really earned their stripes with their commitment to providing the best facilities for our passengers.”
Network Rail’s Western route- which upgrades and maintains the railway infrastructure between London Paddington and Penzance- was also one of just 14 organisations given a Champions League Standards of Excellence Award, given to organisations managing 8 or more sets of toilets of which five achieve grades of Diamond.
ENDS
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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
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