Media centre

Thursday 18 Feb 2010

NINE OUT OF TEN TRAINS ARRIVE ON TIME DURING JANUARY

Region & Route:

National

Over the last four weeks, almost nine out of 10 trains ran to time.

The figures were released today in Network Rail's regular monthly report on train performance.  During the four weeks from 10 January to 6 February, 89.5% of services arrived on time.  This compares to 90.5% in period 11 last year.

Robin Gisby, director of operations and customer service, said: “Punctuality has recovered following the extreme weather of last month.  Passengers on Merseyside are seeing not just the most punctual railway in the country but the most punctual service ever seen in this country with 98% of services running to time last month. There is still room for improvement however, especially on the long distance and south east routes."

Five of the 19 operators - Virgin Trains, London Midland, First Scotrail, Merseyrail and East Midlands Trains - saw their performance improve compared to the same period last year. Virgin Trains saw the biggest improvement in performance this month compared to the same period last year. Six operators saw significant movement in their performance (over three percentage points):

                                                            P11 2009/10    P11 2008/09    % point change

First Capital Connect                          85.5%              93.0%              -7.5%

Virgin Trains                                        77.9%              71.8%              +6.1%

London Midland                                   89.3%              83.6%              +5.7%

Southeastern                                      84.1%              89.2%              -5.1%

South West Trains                              90.8%              95.2%              -4.4%

London Overground                            88.5%              91.7%              -3.2%