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Notes to Editors

Station

As the terminus station serving passengers from all across the country, Glasgow Queen Street station is a vital part of the city’s transport infrastructure and a redevelopment of this scale may cause some inconvenience for those using the station. 

During different phases of the redevelopment of Glasgow Queen Street station, there will be changes to the way people get to and through the station.  Changes will be clearly sign-posted within the station and customers will be encouraged to follow instructions from station staff. Information on this will be shared in advance via social media and in on-train messaging. 

Safe walking routes to station and platforms will be maintained at all times.

Passengers should be aware that some platforms may be narrower than they are used to during some phases of work.

The station Travel Office will be relocated for the duration of the construction works to a new location on lower Dundas Street which will be operational from Sunday 6 August until early 2020

The existing station entrance from/to Queen Street/George Square will be closed from August. Access to the station will be maintained via Dundas Street and North Hanover Street entrances.

Accessible entry/exit to the station will be maintained for those with restricted mobility via the existing station arrangements.  Lift access to the low level station will be maintained.

Impact on train services during the construction work will be minimal. Any short term closures/changes will be communicated in advance.

Cycle parking facilities will be maintained throughout the works.

Adjacent Roads

Work on the station redevelopment will impact on the adjacent road networks (West George Street, Dundas Street, North Hanover Street) – particularly during key phases of demolition and construction.  We have worked with Glasgow City Council (the road’s authority) and Strathclyde Partnership for Transport (SPT), and information will be shared with residents and traders on what these changes mean for them.

Bus routes / stops

Traffic management on West George Street will change some bus stops and services with alterations onto adjacent locations. Bus stops normally situated on the affected section of West George Street have been moved to adjacent stops to the west and to east onto George Square.  We have worked with bus companies to communicate this information to their passengers and signage will be in place to direct passengers.

Taxi rank

Traffic management on West George Street will remove the taxi rank currently situated on West George Street. We have worked through these arrangements with Glasgow City Council and this is considered necessary for the safety of the works and adjacent public. The adjacent taxi rank on George Square outside the Millennium Hotel will remain operational.

EGIP

EGIP is one part of a rolling programme of electrification across the central belt – reducing journey times and increasing capacity on routes by improving the infrastructure to enable faster, longer and greener electric trains to run.

When complete, EGIP will reduce journey times on the Glasgow-Edinburgh, via Falkirk High, route by around 10 minutes and increase the number of seats available to passengers.