Monday 21 Feb 2011

NETWORK RAIL MOVES TO CREATE DEVOLVED BUSINESS UNITS

Region & Route:
National

Network Rail is changing its structure and business to better align itself to the needs of both its customers and passengers by creating a number of new, powerful, devolved business units run by managing directors.

Leading the change, Network Rail's chief executive, David Higgins, said: “Network Rail has saved money and transformed the railway through central control but to make further improvements in all areas we now need to increase responsiveness at a local level.

"We’re devolving accountability to the route level so that we can get closer to our customers and be in a better position to deliver improvements to passengers and freight users, while reducing costs.

"Each new route managing director will, in effect, be running their own infrastructure railway business with significant annual turnover and resources.

“This represents a significant change of emphasis to give our people on the routes the ability and the means to deliver a bigger, better, more affordable railway. However, we’re determined not to undermine the progress that has been made, but to build on the strengths of what we’ve achieved.

"There will continue to be a critical role for a supporting centre that helps make the most of economies of scale. The railway still needs to be planned and operated as a network which operates seamlessly. And we must maintain the company’s focus on efficient and effective management of long-life railway assets.”

Scotland and Wessex* routes will be the first to make the change, devolving power from the centre to the routes. This change will start in April. As the changes prove successful in delivering a better service to customers and passengers, the other routes will follow as soon as possible.

Notes to editors

  • A route is a geographical operational area or region. At the moment the country is split into nine of these regions with a route director managing the day to day operation of the railway on their patch.

  • *Network Rail's Wessex route matches the lines operated by South West Trains out of Waterloo covering parts of South West London, Surrey, , Berkshire, Hampshire and Dorset

· These changes will devolve more power, responsibility and accountability onto the new business units which include transferring responsibility from the centre to the new role of route managing director, including:

    • safety
    • all customer service matters
    • asset management outputs and spend
    • operations
    • planning and delivering maintenance
    • delivery of some renewals and enhancements.

  • The devolved businesses will be empowered to innovate within a framework which maintains the company’s focus on making the most of network benefits, minimising whole-life costs, and providing a seamless service for all customers and rail users.

Contact information

Passengers / community members
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03457 11 41 41

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Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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