NETWORK RAIL CUSTOMER SERVICE AWARD CEREMONY

Friday 23 Apr 2004

NETWORK RAIL CUSTOMER SERVICE AWARD CEREMONY

Region & Route:: National

On Thursday 29 April Network Rail will hold its second annual customer first awards to recognise outstanding achievements in customer service at its seventeen managed stations. Awards will be presented by a variety of industry leaders including Ian Johnston, Chief Constable of the BTP, Steward Francis, Chairman of the Rail Passengers Council and Iain Coucher, Deputy Chief Executive, Network Rail. The ceremony will take place on 29 April 2004 at Regents College, London between 7.30 and 9pm. Guests should arrive at 7.00pm and there will be the opportunity for photographs and interviews. For more information or to reserve a place at the award ceremony please contact Katie Barrie in the Network Rail Press Office on 020 7557 8292.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

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Network Rail press office - National
020 3356 8700
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About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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