NATIONAL TRAIN PERFORMANCE FOR PERIOD FIVE IS 92.3%: Signalling Panel

Thursday 1 Sep 2011

NATIONAL TRAIN PERFORMANCE FOR PERIOD FIVE IS 92.3%

Region & Route:
National

Punctuality on the railways reached 92.3% during period five, according to monthly performance data released today by Network Rail. The data for Britain's train services covers the period from 24 July 2011 - 20 August 2011. This compares to 94.2% for the same period last year. The moving annual average is now at 90.6%.

Period five of 2011/12:

24 July 2011 - 20 August 2011

Franchise

Punctuality %

Punctuality %

Moving Annual

P5, 2011/12

P5, 2010/11

Average (MAA) %

Arriva Trains Wales

92.3

95.7

93.3

c2c Rail

97.1

98.8

94.9

Chiltern

93.2

96.3

93.8

Crosscountry

91.5

90.4

88.1

East Coast

89.2

86.1

83.3

East Midlands Trains

94.4

93.9

92.0

First Capital Connect

92.3

93.4

89.3

First Great Western

91.4

91.1

89.9

First Scotrail

91.0

95.0

88.8

First Transpennine Express

93.5

91.9

91.3

London Midland

93.0

93.3

89.7

London Overground

96.2

96.9

95.3

Merseyrail

95.7

97.7

94.8

National Express East Anglia

91.6

93.4

90.4

Northern Rail

92.4

93.1

90.7

Southeastern

93.4

94.9

89.1

Southern

88.8

94.5

89.1

Stagecoach South West Trains

93.6

94.8

92.7

Virgin Trains

89.1

93.0

85.7

National

92.3

94.2

90.6

Notes to editors

  1. Southern's performance was severely affected by the Thames Water burst main and subsequent landslide that shut the Brighton Main Line impacting services on the 1st and 2nd August
  2. Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe. Heathrow Express, Grand Central, Hull Trains and Eurostar are not included in the National PPM
  3. National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

4. These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
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Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk

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Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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