Thursday 20 Dec 2012

National train performance for period 9 is 85.3%

Region & Route:
National

Period 9 of 2012/13: 11 November 2012 - 08 December 2012

Punctuality on the railways fell to 85.3% during period 9, according to monthly performance data released today by Network Rail. The data for Britain's train services covers the period from 11 November 2012 - 08 December 2012. This compares to 88.4% for the same period last year. The moving annual average is now at 91.5%.

Franchise

Punctuality %
P9, 2012/13

Punctuality %
P9, 2011/12

Moving annual
average (MAA)

Arriva Trains Wales

92.3

93.3

93.6

c2c Rail

95.8

97.2

97.3

Chiltern

94.4

89.8

94.6

Crosscountry

74.5

87.4

88.0

East Coast

76.6

85.5

87.0

East Midlands Trains

89.2

92.4

93.4

First Capital Connect

84.8

87.7

89.8

First Great Western

80.6

87.5

89.9

First Scotrail

88.2

84.8

92.5

First Transpennine Express

87.3

91.7

93.0

Greater Anglia

89.2

88.3

91.8

London Midland

77.0

86.0

88.4

London Overground

97.3

97.4

96.8

Merseyrail

91.9

91.6

95.3

Northern Rail

84.5

87.5

91.5

Southeastern

81.3

86.7

91.6

Southern

81.7

87.7

89.0

Stagecoach South West Trains

83.1

88.0

91.4

Virgin Trains

79.7

86.7

86.0

Total National Performance

85.3

88.4

91.5

Also today, as part of its commitment to greater transparency and data freedom, Network Rail published on behalf of the rail industry further information about right-time performance, by operator. This is in addition to the publication in July of right-time performance by rail sector. This can be found here: http://www.networkrail.co.uk/about/performance/

Robin Gisby, Network Rail’s managing director of network operations said: “The public performance measure remains the standard by which the rail industry is regulated and measured. These figures have a consistency on which passengers can rely.

“The right-time data, which we publish more of today, is used by the industry to identify areas where we can improve performance on the network. Though there are always areas for improvement, by any measure we are running a punctual railway by historic and European standards. This is thanks to the hard work of train operators and us, though there is more to do.”

Anthony Smith, chief executive at Passenger Focus, said: "Passengers tell us that punctual, reliable trains are a top priority, and that late trains can disrupt their whole day. It is good to see that the actual performance has been made available at a train operator level, which much more closely matches passenger experiences. Greater transparency helps passengers to make informed decisions about how they travel, and we look forward to seeing even more information like this coming into the open."

Notes to editors

  • Flooding had a dramatic effect on train performance across the network during period 9. The adverse weather in every period so far this year, has had the greatest impact than any time in the last ten years
  • Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
  • National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before, did not measure all services and also excluded external factors and other items from their numbers
  • These figures represent initial data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month
  • Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, the Netherlands, Portugal and Norway combined
  • Right time train performance data (% of trains arriving within 59 seconds of schedule) are also available by using this link http://www.networkrail.co.uk/about/performance/
  • No other railway in the world publishes the measurement of the punctuality of its rail services within a minute. The vast majority use something similar to the UK’s standard punctuality measure (called PPM, or public performance measure) of within 5 minutes for short distance services or within 10 minutes for long distance. PPM was introduced in 1997 to measure punctuality, taking into account cancellations and all causes of delays and making it the most thorough and accurate measure in Europe.
  • This punctuality data includes all trains across the whole network and includes cancelled services and all delays whether the fault of the rail industry or due to third parties or by external factors, such as vandalism, extreme weather, persons hit by trains etc. The rail industry aspires to run every train on time but supports its train drivers in placing safe driving ahead of punctuality, even where a small delay may happen.
  • The rail industry sets the standard amongst all transport providers for the accuracy and availability of its punctuality data:
  • Over the last 12 months, 91.6% of Britain’s rail services have arrived within their scheduled allowances (within 5 mins for short distance services, within 10 mins for long distance)
  • The DfT currently publishes monthly statistics on the reliability of journeys on the Highways Agency’s network of motorways and trunk roads in England – the timeliness of journeys is measured against a set reference time drawn from historical data. In the year to April 2012, 83.5% of these road journeys were considered timely
  • The Civil Aviation Authority publishes punctuality statistics for the UK’s ten leading airports. In the year to April 2012, 82% of domestic UK flights to and from Heathrow were early or within 15 minutes of due time, with an average delay of 9 minutes (NB. This is landing time, not time to the gate and disembarkation of passengers)
  • Publically available data for the punctuality of rail services in Europe is not uniform. A Finnish survey in 2010 of punctuality across Europe found the following:
  • Country
  • Punctuality
  • Belgium
  • 85.7%
  • Finland
  • 88.5%
  • France
  • Not published at this time
  • Germany
  • Not published at this time
  • GB
  • 90.8%
  • Sweden
  • 87.1%
  • Switzerland
  • 96.6%
  • NB. All of the above (except GB) excluded train cancellations from figures and also excluded delays caused externally (fatalities, vandalism etc). Most measured within 5 mins at destination station, although Finland measured within 3 mins. Some only measured peak services or arrivals at major termini
  • A significant amount of data and information about train services is already in the public domain. This includes:
  • Data on performance, complaints, peak crowding, passenger satisfaction (through Passenger Focus’s National Passenger Survey) and levels of public funding in rail
  • Network Rail released its first tranche of data at the end of June, with a new information portal on its website. It provides people with easy access to a range of information about Britain’s rail infrastructure operator, including budget and costs of high-profile projects and real-time train running data
  • A wide range of information on train services, including timetables and fares, for example, available through train company websites, third party retailers such as The Trainline, and National Rail Enquiries (NRE) website
  • Rail Settlement Plan, part of ATOC, puts its bulk timetable data set into the public domain, allowing anybody to download the information for free

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk