Friday 28 Oct 2011

NATIONAL TRAIN PERFORMANCE FOR PERIOD 7 IS 91.5%

Region & Route:
National

Punctuality on the railways reached 91.5% during period 7, according to monthly performance data released today by Network Rail. The data for Britain's train services covers the period from Sept 18 2011-Oct 15 2011. This compares to 92.8% for the same period last year. The moving annual average is now at 90.4%.

Period 7 of 2011/12 18 September 2011- 15 October 2011

Franchise

Punctuality %

Punctuality %

Moving Annual

P7, 2011/12

P7, 2010/11

Average (MAA) %

Arriva Trains Wales

94.5

95.5

93.1

c2c Rail

96.5

98.1

94.9

Chiltern

91.4

95.7

92.6

Crosscountry

87.5

92.7

87.5

East Coast

84.1

89.2

83.1

East Midlands Trains

92.7

94.3

91.8

First Capital Connect

89.1

92.3

89.1

First Great Western

89.0

91.7

89.8

First Scotrail

91.4

93.6

88.5

First Transpennine Express

91.7

94.2

91.1

London Midland

88.6

91.8

89.3

London Overground

96.9

94.0

95.7

Merseyrail

95.4

93.9

95.0

National Express East Anglia

92.5

94.5

90.1

Northern Rail

89.6

92.8

90.3

Southeastern

93.7

87.8

89.6

Southern

89.7

91.4

88.9

Stagecoach South West Trains

93.9

95.4

92.6

Virgin Trains

84.5

91.5

84.4

National

91.5

92.8

90.4

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains and Eurostar are not included in the National PPM.


MAA

Moving annual average

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications.

Notes to editors

East Coast's performance was hampered by a number of Network Rail infrastructure failures, including a signal failure at King's Cross on Sept 26, a fire on the Nene River bridge, Peterborough on Oct 2 and damage to overhead line equipment caused by trespass and vandalism between Loversall Carr Jcn and Retford on Oct 5

Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe.

National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers.

These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month.

Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, the Netherlands, Portugal and Norway combined.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
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Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk

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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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