National train performance for period 5 is 91.3%: C2C train (new logo, Sept 2011)

Friday 23 Aug 2013

National train performance for period 5 is 91.3%

Region & Route:
National

Punctuality on the railways reached 91.3% during Period 5, according to monthly performance data released today by Network Rail.

The data for Britain's train services covers the period from 21 July 2013 - 17 August 2013. This compares to 92.0% for the same period last year. The moving annual average is now at 90.8%.

Franchise

Punctuality %
Period 5, 2013/14

Punctuality %
Period 5, 2012/13

Moving annual
average (MAA)

Arriva Trains Wales

93.8

86.1

93.9

c2c Rail

97.5

97.4

97.3

Chiltern

93.9

93.9

95.4

Crosscountry

88.9

88.1

87.4

East Coast

85.7

89.1

83.6

East Midlands Trains

88.2

93.3

92.1

First Capital Connect

90.0

91.1

88.3

First Great Western

88.6

87.4

89.0

First Scotrail

90.9

94.7

92.1

First Transpennine Express

87.5

93.5

91.3

Greater Anglia

91.1

91.9

92.5

London Midland

86.9

89.7

85.0

London Overground

96.3

97.1

96.7

Merseyrail

96.8

96.7

95.4

Northern Rail

90.8

91.5

90.6

Southeastern

92.8

94.0

91.2

Southern

90.7

90.3

88.0

South West Trains

93.3

92.9

91.6

Virgin Trains

86.2

88.9

83.1

National Performance

91.3

92.0

90.8

Notes to editors

  • Delays attributable to Network Rail (this includes external factors such as fatalities which made up around a quarter of these delays) accounted for 69% of delays to East Coast services during the period

  • For East Coast the biggest incidents were a train failure near Grantham, a fatality at Biggleswade, a train striking a cow near Doncaster and lightning strikes impacting signalling equipment at Reston in Scotland
  • During period 5 Network Rail was directly responsible for 50% of delays to Virgin trains with a further 20% down to external factors (such as fatalities). Virgin itself was responsible for 16% of delays with other operators responsible for 14%.

  • Nationally around 60% of delays to train services are attributed to Network Rail. As well as infrastructure faults, these also include external factors such as weather, trespass and vandalism, cable theft etc, which make-up about 20% of all delays and therefore around a third of the delays attributed to Network Rail

  • Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services.
  • This measure of punctuality is commonly used throughout Europe
  • National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).
  • Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before, did not measure all services and also excluded external factors and other items from their numbers
  • These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that
  • Network Rail publishes on its website every month
  • Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy.
  • Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, the Netherlands, Portugal and Norway combined

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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