NATIONAL TRAIN PERFORMANCE FOR PERIOD 13 IS 93.4%: Merseyrail train_1

Thursday 12 Apr 2012

NATIONAL TRAIN PERFORMANCE FOR PERIOD 13 IS 93.4%

Region & Route:
National

Punctuality on the railways reached 93.4% during Period 13, according to monthly performance data released today by Network Rail. The data for Britain's train services covers the period from 04 March 2012 - 31 March 2012. This compares to 92.9% for the same period last year. The moving annual average is now at 91.6%.

Period 13 of 2011/12: 04 March 2012 - 31 March 2012

Franchise

Punctuality %

Punctuality %

Moving Annual

P13, 2011/12

P13, 2010/11

Average (MAA) %

Arriva Trains Wales

95.2

93.5

94.2

c2c Rail

96.1

97.4

96.8

Chiltern

95.5

92.7

93.0

Crosscountry

92.4

90.2

89.6

East Coast

90.5

85.7

86.6

East Midlands Trains

96.0

94.5

93.6

First Capital Connect

91.5

92.7

90.0

First Great Western

92.1

93.0

90.6

First Scotrail

94.8

92.0

90.7

First Transpennine Express

96.0

94.3

93.3

Greater Anglia

91.8

92.0

90.9

London Midland

92.1

88.5

90.5

London Overground

96.5

96.7

96.6

Merseyrail

97.2

95.7

95.2

Northern Rail

93.7

93.6

91.8

Southeastern

94.3

93.3

91.8

Southern

91.2

92.2

90.0

South West Trains

92.7

94.6

92.3

Virgin Trains

91.9

90.6

85.9

National

93.4

92.9

91.6

Notes to editors

  1. This is the second best period 13 on record and is one of the very few times in recorded history when every train operator has achieved PPM above 90%

  2. Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe. Heathrow Express, Grand Central, Hull Trains and Eurostar are not included in the National PPM

  3. National train punctuality is measured for all trains across the whole network, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

  4. These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk