Thursday 17 Dec 2020
Multi-million-pound platform access improvements for Euston passengers
Passenger access is being improved to four of London Euston station’s busiest platforms as part of a multi-million-pound improvement programme.
The current layout of the ramp to platforms 8-11 acts a bottleneck resulting in an uncomfortable experience for passengers.
The £11.7m investment will see the access widened allowing more space for passengers to move from the concourse to their train.
The work coincides with other Euston station upgrades due in 2021, including new information screens and improvements to the announcement system.
The platform access improvements will start this Christmas and are expected to last until summer 2021.
During the work there will be no disruption to passengers.
Joe Hendry, station manager at London Euston said: “Over the last couple of years, passengers will have seen Euston in various states of construction as we’ve worked to improve our facilities and pave the way for HS2.
“Though we can’t make the station building bigger, this work will help us get passengers to where they need to be more effectively and efficiently. I’m confident our ongoing work to improve information systems, signage, widening the concourse and access to platforms, along with better facilities and retail offering, will make journeys through the station much smoother, easier and pleasant.
“I really care about our passengers and I’ve listened to what they have to say. I’ve been using the feedback I’ve received through Twitter and our national helpline to help shape this project.”
As the country continues to control the spread of Covid-19, Euston station is continuing its enhanced deep cleaning programme to keep passengers safe.
Hand sanitiser stations, perspex screens in offices, on buggies and at information podiums have also been installed across the station.
Passengers are asked to follow Government guidance around the use of public transport this Christmas.
Travellers must wear a face covering on train services and any replacement bus services. Those who fail to do so risk being fined £200.
However, some people are exempt, including young children and people with hidden disabilities or breathing difficulties.
Passengers / community members
Network Rail national helpline
03457 11 41 41
Latest travel advice
Please visit National Rail Enquiries
Network Rail press office - North West & Central Region
0330 854 0100
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.