MERSEYRAIL TOPS JULY'S TRAIN PERFORMANCE LEAGUE: Merseyrail train_3

Wednesday 11 Aug 2010

MERSEYRAIL TOPS JULY'S TRAIN PERFORMANCE LEAGUE

Region & Route:
National

Train operator Merseyrail, which runs commuter services in and around Liverpool, tops the train performance league this month with 96.2% of services on time in July, narrowly beating South West Trains (95.9%) and Arriva Train Wales (95.8%).

The figures were released today in Network Rail's regular monthly report on train performance.  During the period from 27June to 24 July, 92.6% of services arrived on time.  This compares to 92.4% in same period last year.

Robin Gisby, director of operations and customer services, said: "Month after month the rail industry is delivering a good standard of train punctuality for our three and a half million daily users.  We continue to do our utmost to push this further still, whilst maintaining very high levels of safety."

In all, eight of the 19 operators saw their performance improve compared to the same period last year, with First Scotrail seeing the biggest improvement (up to 94.8% from 92% last year). The rest saw marginal movements in performance with only one operator seeing significant movement (more than three percentage points):

                                                P4 2010           P4 2009           % point change

c2c                                          92.1%              95.2%              -3.1

Mr Gisby concluded: "Network Rail is committed to working closely with the long distance operators to improve overall performance in this sector, where some delays, including infrastructure failures, can have a significant distorting effect on the PPM."

Notes to editors

1)  c2c services whilst returning a very good result for the month of over 92%, compared to recent exemplary performance, this period was slightly below par due in the main to external factors - a neighbour's tree bringing the overhead wires down at West Ham,  overgrown vegetation interfering with the overhead wires at East Ham and a fatality and line-side fire near Barking

2)  About 3% of the East Coast PPM was lost during the period as a result of overhead wires which came down in Welwyn North tunnel and an attempted suicide in County Durham

3)  Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe

4)  National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).  Punctuality did not start to be recorded in this vigorous and thorough way until 1997.  Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

5)  These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report  that Network Rail publishes on its website every month 

 

6)  Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

 

Period 4 of 2010/11 - 27 June to 24 July 2010

 

 

Franchise

Punctuality P4

2010

Punctuality P4

2009

Moving Annual Average (MAA)

Arriva Trains Wales

95.8%

95.0%

95.0%

c2c Rail

92.1%

95.2%

96.4%

Chiltern

93.6%

93.8%

95.2%

Crosscountry

92.7%

90.0%

89.9%

East Coast

84.7%

86.4%

86.5%

East Midlands Trains

94.2%

92.7%

92.9%

First Capital Connect

89.4%

90.9%

89.2%

First Great Western

91.2%

92.6%

92.0%

First Scotrail

94.8%

92.0%

91.2%

First Transpennine Express

92.8%

93.1%

92.3%

London Midland

92.7%

90.1%

90.6%

London Overground

94.2%

93.9%

93.7%

Merseyrail

96.2%

96.5%

96.2%

National Express East Anglia

88.9%

90.8%

90.8%

Northern Rail

93.4%

93.5%

91.5%

Southeastern

91.6%

92.5%

89.2%

Southern

91.3%

92.2%

90.6%

South West Trains

95.9%

94.1%

93.2%

Virgin Trains

89.1%

86.4%

86.5%

 

   

National

92.6%

92.4%

91.5%

 

 

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.

MAA

Moving annual average

 

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications

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