Wednesday 11 Aug 2010
MERSEYRAIL TOPS JULY'S TRAIN PERFORMANCE LEAGUE
- Region & Route:
- National
Train operator Merseyrail, which runs commuter services in and around Liverpool, tops the train performance league this month with 96.2% of services on time in July, narrowly beating South West Trains (95.9%) and Arriva Train Wales (95.8%).
The figures were released today in Network Rail's regular monthly report on train performance. During the period from 27June to 24 July, 92.6% of services arrived on time. This compares to 92.4% in same period last year.
Robin Gisby, director of operations and customer services, said: "Month after month the rail industry is delivering a good standard of train punctuality for our three and a half million daily users. We continue to do our utmost to push this further still, whilst maintaining very high levels of safety."
In all, eight of the 19 operators saw their performance improve compared to the same period last year, with First Scotrail seeing the biggest improvement (up to 94.8% from 92% last year). The rest saw marginal movements in performance with only one operator seeing significant movement (more than three percentage points):
P4 2010 P4 2009 % point change
c2c 92.1% 95.2% -3.1
Mr Gisby concluded: "Network Rail is committed to working closely with the long distance operators to improve overall performance in this sector, where some delays, including infrastructure failures, can have a significant distorting effect on the PPM."
Notes to editors
1) c2c services whilst returning a very good result for the month of over 92%, compared to recent exemplary performance, this period was slightly below par due in the main to external factors - a neighbour's tree bringing the overhead wires down at West Ham, overgrown vegetation interfering with the overhead wires at East Ham and a fatality and line-side fire near Barking
2) About 3% of the East Coast PPM was lost during the period as a result of overhead wires which came down in Welwyn North tunnel and an attempted suicide in County Durham
3) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
4) National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
5) These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month
6) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined
Period 4 of 2010/11 - 27 June to 24 July 2010
Franchise
Punctuality P4
2010
Punctuality P4
2009
Moving Annual Average (MAA)
Arriva Trains Wales
95.8%
95.0%
95.0%
c2c Rail
92.1%
95.2%
96.4%
Chiltern
93.6%
93.8%
95.2%
Crosscountry
92.7%
90.0%
89.9%
East Coast
84.7%
86.4%
86.5%
East Midlands Trains
94.2%
92.7%
92.9%
First Capital Connect
89.4%
90.9%
89.2%
First Great Western
91.2%
92.6%
92.0%
First Scotrail
94.8%
92.0%
91.2%
First Transpennine Express
92.8%
93.1%
92.3%
London Midland
92.7%
90.1%
90.6%
London Overground
94.2%
93.9%
93.7%
Merseyrail
96.2%
96.5%
96.2%
National Express East Anglia
88.9%
90.8%
90.8%
Northern Rail
93.4%
93.5%
91.5%
Southeastern
91.6%
92.5%
89.2%
Southern
91.3%
92.2%
90.6%
South West Trains
95.9%
94.1%
93.2%
Virgin Trains
89.1%
86.4%
86.5%
National
92.6%
92.4%
91.5%
PPM
PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.
Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.
MAA
Moving annual average
Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications
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