London Bridge goes digital as free Wi-Fi arrives at the station: Shard concourse at London Bridge

Thursday 8 Feb 2018

London Bridge goes digital as free Wi-Fi arrives at the station

Region & Route:
National
  • London Bridge becomes second Network Rail managed station to offer free Wi-Fi to station users, after Euston
  • Free Wi-Fi aims to enhance the experience of station users and help create stations that are destinations in their own right
  • Service includes travel updates, free downloadable magazines, movie trailers, a kids zone, and a section on retail offers

Millions of station users are set to benefit from the launch of free Wi-Fi in London Bridge station.

The station, which just reopened following a £1 billion redevelopment, caters to more than 56 million people each year, and they are set to benefit from a free Wi-Fi service and content hub which offers a host of features including:

  • High speed Wi-Fi
  • Travel updates
  • Downloadable magazines
  • Movie trailers
  • A kids zone
  • A retail section including a directory and details of any offers

The free service has been introduced to improve the experience of passengers and people using the station. London Bridge follows Euston as the second Network Rail managed station to roll out the service.

David Biggs, managing director of Network Rail Property, said, “Our managed stations have already grown to become destinations in their own right, where people can meet, eat and travel. Now London Bridge and Euston stations are places where they can digitally connect too.

“The latest passenger survey results show that customer’s priorities for station improvements include Wi-Fi and we’ve seen enormous popularity with the service at Euston station since it launched in October 2016, with around 270,000 people now registered as users."

John Halsall, Network Rail’s route managing director for the South East, said: “Everything we do on the railway is aimed at making our passengers’ journeys better, whether that is through running more trains to more places, improving reliability, or the ability to log on to the internet at our newest and biggest station. The logistics of supplying Wi-Fi for 140,000 people every day are staggering and it’s great to see this being rolled out.”

The project also aligns with the Government’s ambitions around Wi-Fi and mobile connectivity across the rail industry, and compliments the huge levels of improvements taking place as part of the £1 billion redevelopment of London Bridge station.

Passengers are already benefitting from new platforms for more trains, and better connections. The concourse is now bigger than the pitch at Wembley Stadium with two-thirds more space for passengers. The project includes 92,000 sq ft of new retail, including more than 70 retail units – the most ever in a Network Rail station.

To sign up for the free Wi-Fi at London Bridge station open the Wi-Fi setting on your device while in the station, connect to “FreeStationWifi”, then follow the on-screen instructions.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office -Dan Donovan
Media Relations Manager
020 3356 8700
Dan.Donovan@networkrail.co.uk

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