Monday 13 Apr 2015

London Bridge disruption, April 13

Route:
South East

Network Rail has apologised for delays to Southeastern passengers using services through London Bridge this morning, after a series of unrelated signal problems in the area during the rush hour.

Network Rail’s route managing director for the South East, Alasdair Coates, said: “I apologise for what has been a very difficult journey to work for people this morning. We are investigating what on initial inspection appear to be several unrelated faults on the lines between Deptford, New Cross and  London Bridge.

“Many of those faults were repaired before 8am but by that point the damage was done and trains were severely delayed as a result. We recognise the importance of this station to London and we will do everything we can to find out what went wrong.”

Notes: There was a short overrun this morning, which was completed at 4.52am.

There were 7 separate failures, the first of which was fixed by 5.05am, however our response teams had 7 of them to fix and therefore it took longer to complete all the work.  The causes were a mixture of cable damage, component and asset failures.

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - Chris Denham
Media relations manager (South East route)
020 3357 7969
07515 626530
chris.denham@networkrail.co.uk

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

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