Wednesday 14 Jul 2010
JUNE SEES GOOD PERFORMANCE MAINTAINED
- Region & Route:
- National
Train operator c2c, which runs commuter services from London Fenchurch Street, tops the train performance league this month with 97% of services on time in June, narrowly beating Merseyrail (96.2%) and Arriva Train Wales (95.1%).
The figures were released today in Network Rail's regular monthly report on train performance. During the period from 30 May to 26 June, 93% of services arrived on time. This compares to 93.1% in same period last year.
Robin Gisby, director of operations and customer services, said: "We can never let up on delivering good train performance with more and more trains on time. Passengers tell us this is the single most important thing to them and it's our job, working in partnership with train operators, to deliver."
In all, 10 of the 19 operators saw their performance improve compared to the same period last year, with Virgin Trains seeing the biggest improvement. The rest saw marginal movements in performance.
P3 2010 | P3 2009 | % point change | |
Virgin | 90.4% | 82.3% | +8.1 |
First Great Western | 90.8% | 93.9% | -3.1 |
Notes to editors
1) First Great Western services delivered almost 91% of trains on time but this was below a particularly good June result last year. The main causes of delay on this route over the month were due to an act of vandalism near Slough, a medical emergency outside Paddington and a loss of power to telecommunications equipment near Didcot
2) Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe
3) National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc). Punctuality did not start to be recorded in this vigorous and thorough way until 1997. Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers
4) These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report that Network Rail publishes on its website every month
5) Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined
Period 3 of 2010/11 - 30 May to 26 June 2010
Franchise
Punctuality P3
2010
Punctuality P3
2009
Moving Annual Average (MAA)
Arriva Trains Wales
95.1%
93.9%
95.0%
c2c Rail
97.0%
96.4%
96.7%
Chiltern
94.3%
95.0%
95.2%
Crosscountry
90.8%
91.3%
89.6%
East Coast
87.7%
89.1%
86.6%
East Midlands Trains
94.4%
91.5%
92.8%
First Capital Connect
90.4%
93.1%
89.3%
First Great Western
90.8%
93.9%
92.1%
First Scotrail
94.7%
92.5%
90.9%
First Transpennine Express
94.5%
91.5%
92.3%
London Midland
91.9%
88.9%
90.4%
London Overground
94.4%
92.1%
93.6%
Merseyrail
96.2%
95.9%
96.3%
National Express East Anglia
90.6%
92.2%
90.9%
Northern Rail
93.7%
92.7%
91.5%
Southeastern
92.2%
93.4%
89.2%
Southern
92.2%
95.2%
90.7%
South West Trains
94.8%
95.3%
93.1%
Virgin Trains
90.4%
82.3%
86.3%
National
93.0%
93.1%
91.5%
PPM
PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.
Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.
MAA
Moving annual average
Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications
Contact information
Passengers / community members
Network Rail national helpline
03457 11 41 41
Latest travel advice
Please visit National Rail Enquiries
Journalists
Network Rail press office - National
020 3356 8700
mediarelations@networkrail.co.uk
About Network Rail
We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.
Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.
Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk