JUNE SEES GOOD PERFORMANCE MAINTAINED: c2c train

Wednesday 14 Jul 2010

JUNE SEES GOOD PERFORMANCE MAINTAINED

Region & Route:
National

Train operator c2c, which runs commuter services from London Fenchurch Street, tops the train performance league this month with 97% of services on time in June, narrowly beating Merseyrail (96.2%) and Arriva Train Wales (95.1%).

The figures were released today in Network Rail's regular monthly report on train performance.  During the period from 30 May to 26 June, 93% of services arrived on time.  This compares to 93.1% in same period last year.

Robin Gisby, director of operations and customer services, said: "We can never let up on delivering good train performance with more and more trains on time. Passengers tell us this is the single most important thing to them and it's our job, working in partnership with train operators, to deliver."

In all, 10 of the 19 operators saw their performance improve compared to the same period last year, with Virgin Trains seeing the biggest improvement. The rest saw marginal movements in performance.

  P3 2010     P3 2009 % point change 
Virgin   90.4%  82.3%  +8.1
 First Great Western  90.8%  93.9%  -3.1


                                                                   

                                                                  

                                           

Notes to editors

1)  First Great Western services delivered almost 91% of trains on time but this was below a particularly good June result last year. The main causes of delay on this route over the month were due to an act of vandalism near Slough, a medical emergency outside Paddington and a loss of power to telecommunications equipment near Didcot 

2)  Arrived on time - the measure of train punctuality also known as PPM (public performance measure) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance services. This measure of punctuality is commonly used throughout Europe

3)  National train punctuality is measured for all trains across the whole of each, including cancelled services and delays caused by external factors (such as vandalism, extreme weather, suicides etc).  Punctuality did not start to be recorded in this vigorous and thorough way until 1997.  Before then Railtrack, and BR before it, did not measure all services and also excluded external factors and other items from their numbers

4)  These figures represent provisional data for the period and individual operators' performance data may vary slightly from the full period performance report  that Network Rail publishes on its website every month 

5)  Network Rail and the train operators run more trains across Great Britain than are run in most European countries - almost 20% more than in France and 60% more than in Italy. Great Britain's 24,000 trains per-day is also more than Spain, Switzerland, The Netherlands, Portugal and Norway combined

 

 

Period 3 of 2010/11 - 30 May to 26 June 2010

 

 

Franchise

Punctuality P3

2010

Punctuality P3

2009

Moving Annual Average (MAA)

Arriva Trains Wales

95.1%

93.9%

95.0%

c2c Rail

97.0%

96.4%

96.7%

Chiltern

94.3%

95.0%

95.2%

Crosscountry

90.8%

91.3%

89.6%

East Coast

87.7%

89.1%

86.6%

East Midlands Trains

94.4%

91.5%

92.8%

First Capital Connect

90.4%

93.1%

89.3%

First Great Western

90.8%

93.9%

92.1%

First Scotrail

94.7%

92.5%

90.9%

First Transpennine Express

94.5%

91.5%

92.3%

London Midland

91.9%

88.9%

90.4%

London Overground

94.4%

92.1%

93.6%

Merseyrail

96.2%

95.9%

96.3%

National Express East Anglia

90.6%

92.2%

90.9%

Northern Rail

93.7%

92.7%

91.5%

Southeastern

92.2%

93.4%

89.2%

Southern

92.2%

95.2%

90.7%

South West Trains

94.8%

95.3%

93.1%

Virgin Trains

90.4%

82.3%

86.3%

 

   

National

93.0%

93.1%

91.5%

 

 

PPM

PPM is a % measure of passenger trains arriving ‘on time’ at their scheduled destination. For long distance trains ‘on time’ is within 10 minutes of the timetabled arrival time, for all others it is within 5 minutes.

Heathrow Express, Grand Central, Hull Trains, Eurostar and Wrexham and Shropshire are not included in the National PPM.

MAA

Moving annual average

 

Note: The data contained within this report is for initial indications only and is subject to change in subsequent publications

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