INFRASTRUCTURE DELAYS REDUCED BY 22% - BEST SECOND QUARTER PERFORMANCE FOR FOUR YEARS

Thursday 16 Dec 2004

INFRASTRUCTURE DELAYS REDUCED BY 22% - BEST SECOND QUARTER PERFORMANCE FOR FOUR YEARS

Region & Route:: National

Quarter two of 2004 saw Network Rail deliver an almost 22% reduction in delays compared to the second quarter in 2003 as the company’s performance improvements gained speed. Over the same period, overall train performance moved up to 83.3% from 80.8%. Summer 2004 saw train punctuality at its highest levels over this period for four years as Network Rail delays fell by 21.8% compared to last year. The 767,659 reduction in delay minutes continues a trend that has now seen 15 months of consecutive performance improvement. A Network Rail spokesman said: “Performance improvement is accelerating as the fundamental changes we have made to the business start to pay dividends. Performance is going up and costs are coming down. “These welcome figures must continue as we strive to deliver an ever improving service to customers and passengers alike.“

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We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

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