Free to pee at Waterloo station’s toilets, thought to be country’s busiest public convenience: Waterloo free toilets

Friday 1 Mar 2019

Free to pee at Waterloo station’s toilets, thought to be country’s busiest public convenience

Region & Route:
Southern: Wessex
| Southern

The public toilets at the busiest railway station in the country are free to use from today, as Network Rail continues to put passengers first.

More than 1.5 million people are believed to use the toilets each year at Waterloo, making them contenders for the UK’s busiest loos.

Each year, toilet users get through almost 30,000 jumbo loo rolls. If you rolled them out they would stretch from Waterloo station in London to Grand Central station in New York.

Cem Davis, Waterloo station manager for Network Rail, said:

“We’re determined to improve passenger journeys through the busiest railway station in the country, and we’re delighted to make what must surely be the nation’s busiest loos, free for everyone.

“If you need to spend a penny at Waterloo station, you won’t need to spend your pennies.”

Making the toilets free to use is part of a plan by Network Rail to make toilets free in all their stations by April this year.

Anthony Smith, chief executive of the independent watchdog Transport Focus, said:

“Scrapping toilet charges is a welcome step for passengers. Toilets are a priority for improvement at stations according to our research and will signal the end of fumbling around in your pocket for change to spend a penny.”

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - Wessex Route
07710 959476

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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