Free and fast WiFi for Birmingham New Street station passengers: Birmingham New Street at dusk-2

Monday 18 Oct 2021

Free and fast WiFi for Birmingham New Street station passengers

Region & Route:
North West & Central
| North West & Central: Central

Passengers at Birmingham New Street station can now get free and unlimited WiFi that is fast enough to support video calls and streaming.  

Network Rail’s upgraded service uses the latest technology so passengers can connect multiple devices without having to create an account to log in. 

It’s certified as ‘Friendly WiFi’ which means it complies with the Government’s safe filtering standards for the public and is child friendly. 

The free connection has been introduced after feedback from railway passengers. 

Steven Ireland, head of stations and security for Network Rail’s Central route, said: “Customers have told us that to enhance and improve things for them and free WiFi was a must - so, we’ve provided it. I’d urge anyone to take advantage of the new reliable and secure service when travelling through the station. 

“So, we’re delighted to introduce free and fast Wi-Fi at Birmingham New Street station. The new Wi-Fi will allow customers to remain connected with friends and family as we return to the railway, looking forward to Christmas and the Commonwealth Games next year.” 

The WiFi has launched in time to welcome passengers back to the railway after coronavirus lockdown measures. 

The new, unlimited WiFi service is being rolled out across Network Rail managed stations nationwide, with plans for the 19 biggest stations to be connected by the end of 2021. 

For more information visit:  

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Network Rail press office - North West & Central Region
0330 854 0100

About Network Rail

We own, operate and develop Britain's railway infrastructure; that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We run 20 of the UK's largest stations while all the others, over 2,500, are run by the country's train operating companies.

Usually, there are almost five million journeys made in the UK and over 600 freight trains run on the network. People depend on Britain's railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway, so we carefully manage and deliver thousands of projects every year that form part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

Follow us on Twitter: @networkrail
Visit our online newsroom: