Did you spot this today? Season of goodwill in full swing at Leeds station: Some of the festive fetchers at Leeds station

Monday 18 Dec 2017

Did you spot this today? Season of goodwill in full swing at Leeds station

Route:
London North Eastern & East Midlands

Christmas came early for festive travellers today as they were greeted by a merry band of Network Rail volunteers who carried their luggage and heavy bags for them.

Tired and worn-out passengers were able to hand over presents, suitcases and shopping bags to a bunch of helpers from the station, who helped manoeuvre the belongings from the ticket barriers to trains using luggage trolleys and avoiding the stairs and escalators.

As well as spreading Christmas cheer, this ‘Festive Fetch’ highlights a serious safety issue at the station and raises awareness of the dangers of taking luggage on stairs and escalators, as well as rushing through the station.

Since 2016, there have been 100 reported injuries to members of the public at the station, with over a third of these due struggling with bags or rushing through the station. Passengers are urged to take baggage in the lifts instead or seek assistance from additional station staff who are ready to help carry bags throughout December.

 

Network Rail is also advising passengers to allow plenty of time for their journeys as the station will be busy with people travelling to and from Leeds for the Christmas break.  Last year saw over one million people pass through the station in the week leading up to Christmas.

Vinny Burke, Leeds Station Manager, said: “Christmas is a great time of the year and today’s ‘Festive Fetch’ is a bit of fun but it also highlights a serious issue. We see too many needless injuries due to taking multiple items of luggage on escalators and stairs and rushing through the station.

“A trip to A&E isn’t a Christmas present which anyone wants. The lifts are provided to keep you safe and we urge you to use them, as well as allow plenty of time for your journey.”

ENDS

Contact information

Passengers / community members
Network Rail national helpline
03457 11 41 41

Latest travel advice
Please visit National Rail Enquiries

Journalists
Network Rail press office - Amy Brenndorfer
Communications Executive
01904383180
07730359569
Amy.Brenndorfer@networkrail.co.uk

About Network Rail

Network Rail owns, manages and develops Britain's railway - the 20,000 miles of track, 40,000 bridges and viaducts and the thousands of signals, level crossings and stations (the largest of which we also run). In partnership with train operators we help people take more than 1.65bn journeys by rail every year and move hundreds of millions of tonnes of freight, saving almost 8m lorry journeys. We employ 38,000 people across Britain and work round-the-clock, each and every day, to provide a safe, reliable railway.

About the Railway Upgrade Plan

The Railway Upgrade Plan is Network Rail's investment plan for Britain's railways. It makes up two-thirds of Network Rail's £40bn spending priorities for the five years to 2019 and represents the biggest sustained programme of rail modernisation since the Victoria era. It is designed to provide more capacity, relieve crowding and respond to the tremendous growth Britain's railways continue to experience; passenger numbers have doubled in the past 20 years and are set to double again over the next 25 years - so we need to continue to invest in building a bigger, better railway. For passengers, that means:

  • longer, faster more frequent trains;
  • better, more reliable infrastructure; and
  • better facilities for passengers, especially at stations.

Follow us on Twitter: @networkrail
Visit our online newsroom: www.networkrailmediacentre.co.uk